4.1 based on 452 customer reviews
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Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Great Edge-led 4k TV, only shame is contrast..
164 cm (65") 26 September 2019 by wearelosingyou (Singapore) Verified Purchaser Verified
Before making my purchase, I did considerable amount of research as getting a 65inch tv is a not an easy decision and I wanted to make sure I'm spending wisely on a good & reliable product. Along with budget, I had other considerations like brans, of tv, type of panel, technology & etc. I settled with this model bcos mainly it could go brighter than the x8000g, has dolby vision and is edge-led. If I had more budget, I would totally go for the x9500g mode due to its VA panel and full array led panel. That said, I love the x8500g. andrioid tv has been a breeze to use, colors are really bright, watching 4k or Dolby vision enabled shows is an amazing experience. The only con is that its contrast levels is pretty dismal due to the fact it's using an IPS panel. You basically don't get deep blacks and you'll notice it clearly if you watch movies in a dark room / setting. If you have the budget, go for x9500g. But x8500g still can carry its own very well if you are not particular about contrast levels.
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Stopped working On 4 Occasions!
kd-55xg8796 07 March 2020 by castel1966 (United Kingdom) Verified Purchaser Verified
Four times , Netflix and Youtube have just stopped working and each time we have had to ring Sony and spend ages on the telephone. For a brand new television this is appalling! I really wish I had not bought it now.
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903 Customer Reviews
Average TV. High price
XBR85X850G 13 February 2023 by Billyreds (USA) Verified Purchaser Verified
I bought this TV. I usually get a Samsung but was told Sony was better. I don't agree. Poor sound quality. Poor wifi reception. Bluetooth in and out.
Good
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Average
Average
Average
Do NOT Buy The Extended Warranty
XBR85X850G 13 October 2022 by Lhorton (USA)
I bought an extended warranty after multiple emails were sent soliciting me to do so. I did about 7 months ago and now that the USB ports have gone out, they won't honor it.
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Absolutely superb all round tv
kd-55xg8796 04 October 2022 by kcj1951 (United Kingdom)
By far the best tv i have ever owned,With the sony sound system as well its like being in a cinema.Alltogether faultless!!
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Do not buy
XBR85X850G 30 September 2022 by Lhorton (USA) Verified Purchaser Verified
the extended warranty is a scam. And this tv is not reliable. My first one broke after a year and the replacement broke after 16 months. They won't cover it even though I have an extended warranty. I am going to sue them.
Average
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Average
Awesome but stopped workin after less than 3 years
XBR85X850G 24 July 2022 by Dirff 22 (USA) Verified Purchaser Verified
The TV is amazing picture quality. However, the TV had sudden stopped working after less than 3 years and without any warning. No power is being received to the tv
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WORST
XBR65X850G/C 23 April 2022 by crazydumbstupidDAVE (USA) Verified Purchaser Verified
WHEN ONE YEAR WAS UP( IT BROKE) HAS NOT WORKED SINCE IT HAS SIX RED LIGHTS NO PICTURE NO FIX NO MORE SONY
Poor
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A Very Good Super Big Picture
KD-85XG8596 10 March 2022 by William the Conquer (United Kingdom)
Purchased this T.V. via our local Euronics store. Great service but after a week the T.V. ceased to work. They immediately replaced it and everything has worked without fault. My only gripe is Google Android always wanting to dominate everything. Have been using Amazon Prime Video a lot but about every 3 weeks I have to set the Prime app back to default by removing updates to make it work again. If I do not do this the app will not work.
Excellent
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Just one year in
KD-85XG8596 09 January 2022 by Cornelius5432 (United Kingdom)
I bought this TV just over one year ago. It started to flicker the image and I was told there is nothing that can be done but to replace the TV. Very bad for what they call Bravia technology and how good it’s supposed to be.
Excellent
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Great 85” - Needs centre channel firmware update
KD-85XG8596 06 January 2022 by TechReviews (United Kingdom)
Awesome set, good picture quality for the money at this size. Purchased the HT-A9 Atmos surround sound system to complete the set up only to find this 2020 tv was not compatible as a centre channel? This was obviously very frustrating after spending thousands on the tv and then almost £2000 on the HT-A9. If Sony could release a firmware patch to rectify this and allow the tv to act as the centre channel wirelessly then I would have given 5 stars.
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Great features and app options
KD-65XG8505 05 January 2022 by El certo (United Kingdom)
Used for few days, no local tuner only app tv , netflix, amazon, media server os Sattelite TV via hdmi. Settings and possibilities are great, user friendly UX and RC great to control other device via HDMI CEC. Maybe for me Is missing extra possibility to setup led panel in background. But its also possible with contrast/brightness setup to do.
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Awesome Image!
XBR85X850G 25 December 2021 by Blueniyt (USA) Verified Purchaser Verified
As a person who works in Hollywood productions, image is everything. this image rocks. Audio is solid as well.
Excellent
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Good but only 4Gb RAM
KD-55XG8505 06 December 2021 by Xpalliser (United Kingdom)
Generally I'm very pleased with this device. Great sound, lovely clear screen. Battery life is relatively poor so requires frequent charging. Only 4Gb RAM for a modern device is ridiculous. I've loaded a music player and a podcast app and now it's telling me it's running low on memory.
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Not good. Waste of money. Dont buy
XBR85X850G 03 August 2021 by josor30 (USA) Verified Purchaser Verified
I bought this tv a year and a half ago, it broke right away. No picture, turned black, only sounds left. Saddest part, sony doesnt even have a service cemter near my area. Sony customer service said, its out of warranty, but its just a year and a half. , sothey cant help me.Its juts a waste of momey. I have to bring the 85 inchestv to LA, 3.5 hrs drive away from my place.
Poor
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Great sounds
XBR85X850G 02 August 2021 by Tick1020 (USA) Verified Purchaser Verified
I bought this yesterday Aug.2, 2021, great sounds and easy to connect.
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Bad service
kd-55xg8796 30 July 2021 by Joe Rushingwa (United Kingdom) Verified Purchaser Verified
I bought Sony tv in 2019 KD-65XG8796 from Currys 1 year and half later started getting issues with the tv .
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Sony Tv
kd-65xg8796 17 July 2021 by Tfam (United Kingdom) Verified Purchaser Verified
I bought it over a year ago and it was working perfectly but my problem with it is that I didn't update but after I had done this everything is perfect
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Excellent
Faulty display
kd-65xg8796 11 July 2021 (United Kingdom) Verified Purchaser Verified
i bought this TV about month ago and display fault came after contact Sony support they told third-party to come and inspect after inspection no update or any case number so we even track my status Very slow service
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Service
kd-55xg8796 09 July 2021 by Chrissy47 (United Kingdom) Verified Purchaser Verified
Previous set only 2 yrs old but picture failed. A new set delivered in a week or so of report. Superb picture.
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Excellent product
kd-55xg8796 06 July 2021 by Abdullah wani (United Kingdom)
I am happy with this product and the performance. The cost was affordable and worth it.
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quality
kd-75xg8796 05 July 2021 by Peterlondon2015 (United Kingdom)
bought around a year ago, now some times the app such as YouTube can stop working, I have to restart again and again. sometimes just not turning on with remote. need to cut main power off and restart
Excellent
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Good
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The best
KD-65XG8505 09 June 2021 by Future proof (United Kingdom) Verified Purchaser Verified
We bought this TV a month ago it was so easy to set up picture perfect everything as described brilliant
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Unhappy customer
XBR85X850G 07 June 2021 by snoip (USA) Verified Purchaser Verified
I bought the X850G and it went about 16 months no video
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Poor
kd-65xg8796 28 May 2021 by Trigger1973 (United Kingdom) Verified Purchaser Verified
Stopped working...... really dissatisfied with the product. Always been a Sony guy, however I’m guessing the products are not as strong as in the past!!!!
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Sony TV
KD-85XG8596 20 May 2021 by Conservatory TV (United Kingdom) Verified Purchaser Verified
I bought my TV a year ago, great up to date features and easy to work around them. WiFi kept dropping out and Song technical help sorted this problem. I would advise to buy a Sony Surround sound. I had a Bose one and it sometimes doesn’t find it. Have to keep turning my Bose off and on for it to find it. This can be frustrating. Apart from this it’s a brilliant TV.
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Overall a good TV.
kd-65xg8796 02 May 2021 by Optimist 2021 (United Kingdom) Verified Purchaser Verified
Amazing TV the only trouble is with PC World that sold it when something goes wrong you can’t get hold of anybody and when you tried to phone Sony they give you a telephone number which doesn’t exist not very helpful.
Excellent
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Awesome!!! Great picture quality
kd-55xg8796 30 April 2021 by Cara9 (United Kingdom)
I bought my tv over a year ago and I am very happy with my purchase. It was one of the best buys. Its awesome, picture and sound quality are brilliant. Sony you have spoilt me. No other brand will do.
Excellent
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THE best TV i've owned
kd-55xg8796 28 April 2021 by ash_xt (United Kingdom) Verified Purchaser Verified
needed a new TV as my previous TV from a now inferior brand went blue after only 4 years! boy i'm glad it did now.. everything you could want from a TV, and picture quality is spot on, even just in standard HD is ultra sharp, i've yet to even try 4k but imagine its going to be insane on this TV. My friends are probably fed up of me banging on about it by now!
Excellent
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great tv
KD-75XG8505 25 April 2021 by tall pall (United Kingdom) Verified Purchaser Verified
a very good tv large and very big great tv just hope it last as long as sony has
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Big Screen Vivid Colors
kd-75x8500g-sp1 22 April 2021 by SUAN (Singapore) Verified Purchaser Verified
Bought it few weeks back to replaced old TV. Love the colors and works well in game.
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Worst product support evee
kd-55xg8796 11 April 2021 by Emad Ali (United Kingdom) Verified Purchaser Verified
Having bought a Sony Bravia KD 55XG879 more than a year, for 750£, i now realise that this was the worst decision to buy a TV. Just aftrr 6 months a vertical line appeared on the screen, increased to two by time and then the width of the line increased.I contacted the customer support who asked for receipts, pictures and noriced some Cosmetic scratches on the screen. He contacted sony team and i was promised a replacement. When the delivery man came was the new TV he said he wouldn't take it because of the scratches, although they are in a different area where the lines are. Contacted customer service again. Asked to just solve the line problem without replacing the TV as i am not concerned about the scratches. He said Sony can not fix the lines and nees to replace the TV and because there some comsetic scratches they wont do anything. This is absolutely none sense. The company take a comsetic fault as an excuse not to repair a manufacturing fault. I opened Trustpilot to make a review and was schocked that Sony is rated 1.4/5. I wished i had a look at these reviewa before i wate 750£ on a Sony TV. Never in my life going to buy a Sony Ptoduct in the UK.
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Regret purchasing
KD-65XG8505 09 April 2021 by Formersonyophile (United Kingdom)
Lots of bugs with Android operating system. Lock ups requiring disconnecting from mains to initiate a hard reset. Wireless connection unstable despite having dedicated wireline adapter - have to run a LAN connection for stable picture. Following automatic software updates the set will randomly select and change between Freeview and Youview menus. when EPG is requested. A huge retrograde step compared to the 2010 Sony KDL-40NX713 it has replaced
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Excellent tv but there is a but
kd-55xg8796 08 April 2021 by Robbie horndog (United Kingdom) Verified Purchaser Verified
Excellent tv awesome 4K shame it’s not 120hz for 120 FPS gaming other than that awesome for 4K blue rays and watching tv.
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Not very impressed, considering the cost
kd-65xg8796 07 April 2021 by Gezzy76 (United Kingdom) Verified Purchaser Verified
First time to buy a Sony TV, always out of my price range. Not impressed at all, picture keeps flickering, and the sound is very tinny.
Fair
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Sony TV
KD-55XG8505 06 April 2021 by Geoade (United Kingdom) Verified Purchaser Verified
Great TV, so far it has been working ok. The updates have been applied on time.
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Picture smoothness and software robustness
kd-55xg8796 06 April 2021 by Sadjad (United Kingdom) Verified Purchaser Verified
I would definitely recommend it specially once you compare it with other makes , you'll immediately figure , for the price, you are paying for the best possible worth of TV
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Awful
kd-55xg8796 06 April 2021 (United Kingdom) Verified Purchaser Verified
I bought my TV last July and it already needs repairing. Somebody was called out last week and he said it needed a new mother board. I spent a lot of money on this Sony TV and we haven’t been able to have a TV in the lounge for around 3 weeks now. Awful service too. No TV in a lockdown.
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Perfect picture
XBR85X850G 02 April 2021 by Glenn62 (USA) Verified Purchaser Verified
Remarkably clear picture. Amazing on sports. Great sound from TV speakers
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Reasonable TV for the price
KD-65XG8505 01 April 2021 (United Kingdom) Verified Purchaser Verified
The main issue i have is the inability to get itv hub as it does not seem to accept a postcode The settings and menu are very difficult to navigate
Good
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Fair
Brilliant colors.
XBR85X850G 01 April 2021 by JesseJanes (USA) Verified Purchaser Verified
I’ve owned 5 Samsung’s and bought my first Sony. Over all satisfied. Great price for an 85” which Samsung had only 83”s. Only draw back is that the screen has dimmed randomly(3-4 times in 15 months) and it freezes with all the apps. Per internet research of other Sony owners, I had to power off tv and replug to reboot system.
Excellent
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Great tv. Picture and color are terrific.
XBR85X850G 30 March 2021 by Steve547 (USA) Verified Purchaser Verified
Have had this tv more than a year. Software updates keep apps current. I’m really enjoying it.
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My honest opinion
XBR85X850G 24 March 2021 by Adam sez (USA) Verified Purchaser Verified
It’s nice but it’s no QLED. Ya know what I mean???
Average
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It is a great TV.
KD-65XG8505 24 March 2021 by Briantic 1888 (United Kingdom) Verified Purchaser Verified
After two weeks I done a software update, and a few things changed, it took a few days to get things back to some sort of order, I have had Sony tvs before, but they came with a five year warranty, this one didn't as I bought it in Argos, its last years model, so I got it at a reasonable price, I would like an extended warranty from Sony as it would give me peace of mind.
Excellent
Good
Good
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Good
Easy to use
KD-65XG8505 23 March 2021 by Ceri (United Kingdom) Verified Purchaser Verified
I love this TV so much I bought another one for my kitchen it is easy to use and stream
Excellent
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Great tele
KD-55XG8505 23 March 2021 by Del 70 (United Kingdom) Verified Purchaser Verified
This is a great television. WiFi connection has been a problem had to hard wire but very pleased
Excellent
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Good
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Nice for the price
kd-55xg8796 23 March 2021 by Fiftyfootbob (United Kingdom) Verified Purchaser Verified
So I’ve had this tv for a few months now and I can say after using it that it’s a great telly for the price! Picture is very good for this level with only a few issues with motion blur on certain viewings. The features are great and the streaming is spot on too. Great bit of kit.
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Sony 75" TV
kd-75xg8796 22 March 2021 by Scimitar (United Kingdom) Verified Purchaser Verified
Had the TV for 9months and it's exactly what I expected. Although there are better 75" TVs I was on a budget of £1500 so this was the best model I could when I was looking. You definitely need to purchase a sound bar aswell to enhance the experience as the tv speakers are not very good but I knew that anyway beforehand. Overall very happy with my purchase
Good
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Unbelievably frustrating
KD-55XG8505 21 March 2021 by Paul 16 (United Kingdom) Verified Purchaser Verified
The fact that I am being asked to review this TV TV several years after buying it just about sums up how irritating it is. Constant issues getting ITV Hub, UKTV etc. and the guide switching between You View and Freeview. Numerous updates required and having to re-register on apps already registered for which is probably why I've received the request to review as Sony now think it's a new purchase, it isn't and next time I'll stick with Samsung.
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Great picture great value
KD-75XG8505 21 March 2021 (United Kingdom) Verified Purchaser Verified
Works brilliantly with my cinema surround sound, combined with a Sony amp
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Excellent TV from Sony
kd-65xg8796 20 March 2021 by Bluesp1der (United Kingdom) Verified Purchaser Verified
I would highly recommend this TV. Brilliant SMART capability & runs with android software. A quality product from Sony.
Excellent
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Not too bad
KD-65XG8505 19 March 2021 by Ros28 (United Kingdom) Verified Purchaser Verified
I bought this tele around 6 months ago , I am not 100% happy with my purchase. Have some features but can’t except much . Once WiFi get slower, the entire screen goes black .
Good
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good piciure but
kd-55xg8796 19 March 2021 by rogmor56 (United Kingdom) Verified Purchaser Verified
I have lost some features and controls after original set up seems with updates some buttons on my remote now do nothing also I have lost BBC i player even though information says on internet only the older models have lost this feature. also the metal stand is a bit wide
Excellent
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Good
Excellent Value For The Price Paid
XBR85X850G 17 March 2021 by Banzai2382 (USA) Verified Purchaser Verified
Costco price for a 85 inch Sony TV, I could not pass. Instead of listing my likes (there are plenty for this TV at the price I paid), I will list my only dislike. Now higher price models has more to offer but I wasn’t willing to pay that price. My dislike for the TV I received is having to reboot it a few times since getting it.
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Great ty but very poor sound
KD-65XG8505 16 March 2021 by Steve2021 (United Kingdom) Verified Purchaser Verified
Great ty but very very poor sound to just about hear it u need to put on number 75+ so had no choice but to buy sound bar so at least u can turn down to number 40 so DO NOTBUY unless u superman hearing .
Excellent
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Value for Money
kd-65xg8796 16 March 2021 by Jurasic George (United Kingdom) Verified Purchaser Verified
Had this TV for over a year now & with all of the software updates the picture quality is second to none, cant vouch forthe sound quality as it is connected to my home cinema system.
Excellent
Good
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Good
Nice telly
KD-55XG8505 15 March 2021 by Redders12345 (United Kingdom) Verified Purchaser Verified
I lived this tv; nice picture, ok sound, better performing chip than previous model I owned so very little lag going through the android powered areas. Just developed about 4 dead pixels for no reason which had marred my overall satisfaction...and this is less than a year old.
Good
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Great picture
KD-65XG8505 14 March 2021 by HTB21 (United Kingdom) Verified Purchaser Verified
The best tv I’ve ever owned, picture quality is second to none and sound is spot on
Excellent
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Great features
kd-55xg8796 14 March 2021 by Perlan (United Kingdom) Verified Purchaser Verified
I bought this almost 2 years ago and I'm very happy
Excellent
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Rubbish never again i buy Sony
kd-65xg8796 14 March 2021 by Moneybox (United Kingdom) Verified Purchaser Verified
Not happy I want a refund as this is the second t.v in 12 months
Dreadful TV
kd-65xg8796 13 March 2021 by Markybiker (United Kingdom) Verified Purchaser Verified
This TV is rubbish. The operating system is not only over complicated, it also does not work properly. Catch up TV seems to have less on here than on the Web. You can't load apps except the ones that are offered. Then there is the constant picture breakup that does not occur on any of the other Tvs in the house which all receive the same signal. Youview is a truly dreadful menu system.
Fair
Fair
Poor
Good
Poor
Faulty screen
kd-55xg8796 11 March 2021 by Andy1000 (United Kingdom) Verified Purchaser Verified
Worked great for 15 months then screen went blank.Replaced under 5 yr warranty , so make sure you have a long warranty.
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Good tv.
XBR85X850G 10 March 2021 by Madmike00730 (USA) Verified Purchaser Verified
Got this tv for my wife as a gift. It's very nice that I made it a gift for myself instead. I watch movies on it and play my games.
Excellent
Good
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Disappointed
KD-65XG8505 07 March 2021 by Danny21 (United Kingdom) Verified Purchaser Verified
Bought a while ago pixel out on screen straight away 1 more went 2 weeks ago waiting for reply about what to do
Excellent
Excellent
Excellent
Excellent
Excellent
great picture
XBR85X850G 03 March 2021 by Larry G (USA) Verified Purchaser Verified
I expected a great tv from Sony; I have been a customer for about 30 years....
Excellent
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Excellent
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Excellent
Don't buy. Terrible assistance and experience
XBR X850G Series 02 March 2021 by WGRAFA (USA)
I bought my tv in Nov 19, and two months ago it started to blink the red lights. Yesterday it just died! I tried some help with Sony and Best Buy and nothing! Sony just treated the case as after the warranty the tv is not a Sony anymore!!! I had to look for repair nearby and for my surprise the cost to repair is almost the price of a new one!! Going to the curb tomorrow! Sony just lost a costumer! Save yourself some time and money!
Poor
Poor
Poor
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Poor
Good picture.
KD-55XG8505 01 March 2021 by Harry48 (United Kingdom) Verified Purchaser Verified
For someone who is not over techy it can sometimes be annoying especially when it updates.
Excellent
Average
Average
Average
Poor
Great picture
kd-55xg8796 01 March 2021 by Jokey 123 (United Kingdom) Verified Purchaser Verified
Only one problem after an update lost now and next on the tv not so good as got to go to tv guide .
Good
Good
Good
Good
Average
Excellent Picture Quality
XBR85X850G 28 February 2021 by JBM3 (USA) Verified Purchaser Verified
I purchased this tv two years ago wanting a tv that not only lasts but that had a great picture I always buy Sony tv’s which seem to last forever without any issues this tv does not disappoint easy to use voice remote was a bonus what can I say picture, picture, picture. I use a audio system so I don’t really know what the actual tv sound quality is.
Excellent
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Excellent tv!!
XBR85X850G 28 February 2021 by Vipersys (USA) Verified Purchaser Verified
Being a tv and a gamer aficionado, this addition to my collection has made me a happy camper!
Excellent
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Excellent
Excellent
Excellent
Generally good TV, a few things I don't like
kd-65xg8796 27 February 2021 by Geraltofrivia (United Kingdom) Verified Purchaser Verified
I've had this TV over a year, I think I paid around £1100, my choices at the time were either this 65" LED or a 55" Sony OLED for a similar price. Things I like; Android TV - excellent, other than a few issues with Chromecast Acoustic surface audio - absolutely love the sound quality Picture quality when the scene is bright - amazing sharp colorful detail in general but the blacks are to be expected, washed out at times Features overall - game mode is great, speed of the interface is excellent, 4k upscale is great, it's a pleasant experience when watching this TV. Things I dislike; Mostly just the blacks, we sit head on about 3 meters back from the TV which means we don't sit at any sharp angles or anything and there's still times where the blacks look a bit grey, especially round the edge with it being edge lit. Having worked in a retailer previously and stared all day at TVs of all budgets, I can't give this more than 3 stars, I know it's a decent TV, but compared to OLED it just doesn't compare, I do wish I had went with an OLED,
Good
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fantastic tv
KD-65XG8505 26 February 2021 by kev 59 (United Kingdom) Verified Purchaser Verified
great features easy to set up picture quality fantastic
Excellent
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Excellent
Not the best but does the job
kd-65xg8796 25 February 2021 by NJH11 (United Kingdom) Verified Purchaser Verified
Colours aren’t great, seems to stutter when the picture pans. Otherwise, it’s okay
Fair
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Excellent
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Good performance
kd-55xg8796 25 February 2021 by Aaron7 (United Kingdom) Verified Purchaser Verified
I bought it six months ago and i’m fully satisfied.
Excellent
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Good