Product Reviews

We've had nothing but problems with this TV since we got it. It would freeze up at least once a month and today it went out completely. I called Sony customer service and nothing worked.

Same old problems this is a warranty replacement after the last one constantly tureens itself up and then flickered and eventually just stopped working after only a couple of years. This new one hasn’t even lasted a year and turning itself off and flickering and oversaturated…

The tv displays subtitles on terrestrial channels even though the parameter is set to off. Problem has now been with sony support for weeks, with no resolution. Rather annoying.

I had being purchasing Sony products fm others retailers.

A sound bar is needed, but for the price.. an amazing product

Bought it a few weeks ago and am enjoying the TV with it superior video and audio qualities.

I've had this tv and everything I try to use bravia core and it asks me to sign in, after I do so it says it doesn't recognise my email address via my Google account, but when i do it online it recognises me icant even get the itvx app on the tv

Bought this TV for 4K 120 gaming and as soon as I turn it to 120Hz the image gets noticeably blurry. Lately, I have also noticed that I have to turn the tv on twice for the picture to come on. We even had an issue at one point where random lines would show up on the screen. I'm basically just waiting for it to die and it's only been a year.

I purchased this 75" TV from my local Best Buy. Within several months it had glitches that I thought were bugs that would work themselves out but no, they persist. 1. Sometimes the picture becomes blurry, blotchy and grainy showing a bunch of pixels. 2. The audio lags and the sound is not in sync with the video making every show look like I'm watching a 70's era chinese monster movie. 3. Sometimes the TV does not respond to buttons I'm pressing on the remote or there is several seconds of lag before the tv responds to what I press on the remote. 4. Sometimes, for no reason, the tv will say it is shutting off due to inactivity when I have JUST interacted with it like changing the channel, increasing volume or using a streaming channel. And the last thing is that there is no rhyme or reason to the layout of the remote AND it's too big! Even though there is an option to add a video with the review, coincidentally, it is not letting me add the video.

Worth the money, I’ve been waiting for awhile to purchase and got a great deal. Great product Sony !

Needed a TV for the new house. Picture quality was decent but less than a year old and already fading. Would not purchase again.

We have enjoyed many of the features of this great TV! We are still learning

I bought this 75x85j to replace a 12 year old Sony 60" ( it still works fine ). Wanted a 4k tv, researched several other brands, but decided to stay with what I've have great service with. Great picture and good apps

Nice big screen, excellent picture quality. Tons of features many of which I am still figuring out

The tv has a great picture and doesn’t need a sound bar to fill the room with sound. The menu system is easy to learn. If it has a fault, it is a little more expensive than the competition.

Bought two weeks ago to replace ageing Panasonic 32". As an 'Older Person ' not into gaming, just wanted a TV that will last, with good colour, clarity, sound and can be linked to my Humax Aura box for recording of programmes. Initially went for the KD43X72K but on reading the reviews decided to 'dig deep' and opt for the X85J, despite seeing no difference in screen colour at the store. On the whole I'm very pleased with the product. Colour, clarity and sound are exceptional, but that is what I expect from Sony. I also opted to purchase an centre stand from a major on-line retailer using the supplied fixtures from Sony. Thank you Sony! That said I don't like the small Remotes and the ridiculously small buttons for TV guide, placed at the bottom of the Remote. Hasn't Sony any idea what it's like to have ageing hands? Like others, I found the set-up instructions extremely poor and I'm still not convinced I've done it right, as unlike my Panasonic it takes an inordinate amount of time to connect to an HDMI accessory and I can't seem to get to grips with Catch-Up TV, but that may be down to my limited tech knowledge. For a non-Gamer is it worth the substantial extra investment? It's a case of wait and see.

Non of the apps were loading and TV taking Time to load after power on.

It's perfection. I Will have merveilleuse soirées Good ... Good

I bought this tv a year ago. Was delighted with it once set up but after a few weeks a green flash started to appear intermittently and then at least once every minute. It took Sony 7weeks to send out an engineer who immediately ch aged it for a new tv…result! However two weeks ago the tv started to switch itself off and flash red on the led. I followed all the troubleshooting advice and reset the tv multiple times as it continued to switch off. I also changed any settings (when the tv actually worked) that the troubleshooting suggested maybe causing the issue. The tv eventually switched off and would not power on again. Two weeks later we are still waiting for this to be dealt with! Do not buy this tv. I’m a fan of Sony but this has put serious doubts in my mind if I would buy another one of their products. I’m wary of mentioning customer service as I’ve already had to rewrite this because I spoke about them too much but let’s just say that as a paying customer I’m very dissapointed. My advice is do not buy this model of tv! Having looked online I do not appear to be alone in having these issues!

I bought it in 2021 and the sound is terrible and place I bought says because in is a skinny flat screen, they are all like that. I won’t buy anymore Sony TVs

The TV has a beautiful picture. It works well for my intended purpose. Unfortunately you CANNOT use Alexa to control the TV. Apparently that benefit is only available if you have an android device. The Alexa part would have been handy. Still a great TV for the price.

Love the picture quality. Having a tough time connecting / mirroring from my Android.

I purchased 11 month ago and Im very unhappy with this order.

The TV has a clear picture and plenty of ports for extras. The feet are flimsy for a 50" and you need a large table to place the TV. The Google TV is okay, but the UK catch-up channels (iPlayer, ITV Hub etc) are buried at the back of an obscure app. Also, these icons sometimes drop out and have to be refreshed through this app. I had to ring the Sony helpline to talk me through reactivating.

Best tv i have ever had. Picture quality brillaint

Great big TV Va panel Deep Black's and good colour . Works well with my Xbox x

I brought the tv through Amazon arrive as they said it would and has been a great tv. clear picture every thing they said it would be.

Although I'm very happy with this tv, I'm not happy with the lack of service since the top left corner is separated from the rear cover of the tv and Sony refuses to send someone out to repair it

Works better than expected, great price Sony products are always very reliable.

X85J is one the good product from Sony. Picture quality, sound efforts were excellent for sports, games and movie programs.

I was disappointed to find it draws between 10 and 12W when on standby. Sony essentially refused to accept this as a fault or provide any advice or assistance. After a lot of fiddling around changing settings at random it now works properly, but to be safe I disconnect it from the mains when not in use. (Which was actually Sony's suggested solution)

Bought 3 months ago and absolutely love it would recommend it to all my friends

I bought this several months ago to use as primarily a computer monitor for games, video viewing and for work. It has been an excellent all around monitor for those purposes. Screen is still very bright, no dark areas. Excellent connectivity options and tons of options for monitor and video settings. I am very satisfied with this product. Plus it is one of the few monitors still sold in this size that is suitable for setup on a small desk or table.

Bought 4 months ago without any issue. Good stuff.

Bought it for my toddler so he can watch educational videos and works great. I also do gaming with ps5 and graphics are amazing

I bought this model and had to replace it within the first week. There were no issues trading out the TV. Replacement has been working wonderfully.

Nice and big screen. Great for my Playstation 5 but I feel that picture quality could be improved. We should get faster updates too. Overall a good buy.

I brought from best buy got it for a great price awesome quality fits right over my fire place

The clarity of the television is beautiful very responsive very impressed how it works with my PS5

I'm very happy with the Sony-X85J and STR-DH590 combo; the TV I'm still figuring out because now I know how to work with the Roku also. After a period of 10yrs, I've had 2 other name brands and one twice. My first Sony lasted 25yrs. SONY is still #1 in the A/V category. You can only get better. You put a time limit on your technicians for HELP. But I did come across a technician that did hang within 3min.

I'm a big fan of Sony products. I expected to be very impressed with the 85J. It's nice but underwhelming. Would recommend without great enthusiasm.