Product Reviews

I just bought it. The sound quality is not as good as I expected

So far I’m happy with the product, and the battery is incredible lasting.

They have been the best by far when it comes to staying in your ears during any type of workout. But they died on me all of a sudden for no reason at all (in my eyes).

Sound quality is good and the super fast USB C charging port is awesome.

Value for money. It might not be the true wireless ear buds but it is really good. You don’t worry about losing it. You don’t have to carry a case to keep it ! Never regret buying it

Less than 2 months old, charged twice. And the protective covering has separated at the seam on both sides. Sony will not support their warranty. Lost an hour of my time in chat support to be told this is not a defect, it is cosmetic?

For the amount of money I spent, these headphones are awful. They worked only once for me and completely shut off as if they needed to be charged. Thankfully i took them off when they started to make a terrible screeching static noise that I couldn’t turn off. After about 15 minutes the static stopped. I can’t turn them back on; if they even did turn on I would be afraid they’d impair my hearing with the piercing static noise.

LOVED the design, great for running. BUT it keeps BREAKING. 1st one BROKE within 2 weeks. 2nd one BROKE within 1.5 week. 3rd one - just got it, praying it lasts. Can't get a refund because they won't give me, only replacements. And each replacement takes about 1 to 3 weeks to process - VERY SLOW Process. Quite disappointed. I have been a loyal supported of all related Sony audio devices my whole life. Thinking it's time for a change.

However, only the BT connection is not stable. When a call coming in, it does not pick up the BT, but often goes to phone speaker. Which can be an interruption. And this issue is intermittent.

I bought it a few week and all water proof cover come out not even wet. useless paid over 80$. no more buying SONY product

I bought this a month ago and I'm pleased with it so far. The only main issue to me is the battery life balance always confuse me. It only got "fully charged", 75%, "50%" and then "low battery". Before it reach low battery I couldn't know what is the actual balance and can it last a day.

I loved my first pair of Sony sports in the ear bluetooth headsets MDR-XB50BS until they stopped working seven months later. I expected that I had a 1 year warranty as we are accustomed to and was SHOCKED that they came with a 90 day warranty instead. BestBuy said TOO Bad. I loved them, but yet they didn't work so I was scared to buy the same ones so I purchased the WI-Sp510 even though I didn't want the neck style. However, they were affordable and had water resistance that my older LG headsets did NOT have (although the LG still work, battery life not as good after 6 years). Back tothe SP510,. I purchased these from Best Buy and they were comfortable, sounded almost as nice as the broken Sony pair I was replacing with these. I charged them fully, then I went for an hour run. 100ft from my house DEAD. I figured maybe my phone picked-up on my Wi-Fi and paused the song. NOPE. Never worked again. I charged, recharged, tried to get any power to sync with my other devices. NO PAIRING options appeared. I returned to Best Buy the next day. I loved the sound, but the Sony quality FAILS. After three attempts (my son also has the 510 and his failed this week so I'm letting everyone know on Amazon reviews, Best Buy,and Sony's site.

Was surprised that the earphones sits well compared to others i have. Especially during jogging, very little movement of the neckband.

Great sound quality from Sony again! Convenient and comfortable wearing it out.

very good，my 1st wireless headphones，i love it Bass very good , go jogging very good

After used 2weeks this headphones can not works any more. Chnage second one, see same thing...not sure this one can use for the sports and water resistant or not...easy spoiling... Not good

First, these headphones sound great! Good bass, good mids and highs. They fit secure in my ear with the added silicone ear pieces and battery life is great. Neckband they finally got right, the solid plastic ones suck and the fully flexible ones slip off. All around I'm very satisfied.

I bought this product 50 days ago. Sound quality was great, looks great, fairly comfortable. But it stopped functioning after 15 days. So, I managed to get a new one, and the new one also stopped working after 30 days. I have had headphones from sony in the past, still using them, but this one seems to have a very short life time. Maybe if one purchases anew battery it works. Apart from short lifetime, I had a nice (average) 20 days experience with the device.

The headphones are secure in my ears. The battery life is excellent. The bluetooth operation is effective. The neckband is comfortable and stays in place. All at a better price than the competitors. I am totally satisfied.

For how much these cost, I wasn't expecting this bad of white noise. Will be returning and not purchasing earphones from Sony ever again. White noise turns on on startup, off, and then on again during listening.

I bought these headphones yesterday from Target, and right after turning on (not even paired with my phone), I experienced excessive white noise. I paired with two different phones, and the issue still persisted. Followed Sony's CS reset instructions and continued to have the issue. The white noise is present for about 5 seconds when the headphones are first turned on, then it goes away, like the headphones went into an idle mode. When music or podcasts are started, the noise returns, and can be heard when the volume is low. After pausing the music, the white noise is heard for 5 seconds then goes idle. I would expect a little white noise from ANC headphones, but these are not ANC. GOing to return or do a warranty exchange. I would not expect this from an $80 pair of headphones.