743

4.4 based on 743 customer reviews

509
130
45
20
39
Picture Quality

Excellent

Sound Quality

Good

Design

Excellent

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Decent Feature Set

108 cm (43”) 16 October 2021 by DeanT (United Kingdom) Verified Purchaser Verified

I bought this TV about a month ago. So far, no issues. The speakers are decent enough for daily use and the screen is good enough. The HDR isnt the greatest and neither is the black levels. the 120hz refresh rate is a nice bonus, however for £800+ price tag is steep considering it only does 5 - 10% more in my opinion than a TV priced around £500. This TV wont disapoint, but some may find the price to high for the feature set used.

Picture Quality

Average

Sound Quality

Good

Design

Good

Ease of Use

Average

7

0

Most Helpful Critical
0

I'm stuck down the middle on this model.

43" class (42.5" diag) 11 January 2022 by rustbeltrick (USA) Verified Purchaser Verified

I wanted the most technology available in a 43" TV and that led me to KV43X85J. The head-on picture quality is top of the line. However, as I start going to the left and the right of the TV an amazing thing happens. The picture turns into soft pastels and it looks like I'm watching the TV through a sheer curtain. The dealer that I bought the TV from said that the X85J series by Sony has that issue and except the picture. Which I have.

Picture Quality

Poor

Sound Quality

Good

Features

Excellent

Design

Fair

Ease of Use

Excellent

4

0

743 Customer Reviews

Models

0

Terrible

139 cm (55") 10 March 2023 by Gadger (United Kingdom)

I've had this tv and everything I try to use bravia core and it asks me to sign in, after I do so it says it doesn't recognise my email address via my Google account, but when i do it online it recognises me icant even get the itvx app on the tv

Performance

Poor

Design

Poor

Ease of Use

Poor

0

0

0

Blurry at 4K 120

75" class (74.5" diag) 26 February 2023 by MasonB (USA) Verified Purchaser Verified

Bought this TV for 4K 120 gaming and as soon as I turn it to 120Hz the image gets noticeably blurry. Lately, I have also noticed that I have to turn the tv on twice for the picture to come on. We even had an issue at one point where random lines would show up on the screen. I'm basically just waiting for it to die and it's only been a year.

Picture Quality

Poor

Sound Quality

Fair

Performance

Fair

Features

Average

Design

Average

Ease of Use

Average

0

0

0

Truly Disappointed in Sony

75" class (74.5" diag) 17 February 2023 by Upset buyer (USA) Verified Purchaser Verified

I purchased this 75" TV from my local Best Buy. Within several months it had glitches that I thought were bugs that would work themselves out but no, they persist. 1. Sometimes the picture becomes blurry, blotchy and grainy showing a bunch of pixels. 2. The audio lags and the sound is not in sync with the video making every show look like I'm watching a 70's era chinese monster movie. 3. Sometimes the TV does not respond to buttons I'm pressing on the remote or there is several seconds of lag before the tv responds to what I press on the remote. 4. Sometimes, for no reason, the tv will say it is shutting off due to inactivity when I have JUST interacted with it like changing the channel, increasing volume or using a streaming channel. And the last thing is that there is no rhyme or reason to the layout of the remote AND it's too big! Even though there is an option to add a video with the review, coincidentally, it is not letting me add the video.

Picture Quality

Poor

Sound Quality

Poor

Performance

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

1

3

0

Awesome picture quality, handy remote features

50" class (49.5" diag) 15 February 2023 by R Lee (USA) Verified Purchaser Verified

Worth the money, I’ve been waiting for awhile to purchase and got a great deal. Great product Sony !

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Decent picture but not worth the price!

75" class (74.5" diag) 14 February 2023 by burch322 (USA) Verified Purchaser Verified

Needed a TV for the new house. Picture quality was decent but less than a year old and already fading. Would not purchase again.

Picture Quality

Poor

Sound Quality

Average

Performance

Poor

Features

Fair

Design

Good

Ease of Use

Good

0

3

0

SONY TV

75" class (74.5" diag) 14 February 2023 by Creighton (USA) Verified Purchaser Verified

We have enjoyed many of the features of this great TV! We are still learning

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Love this tv

75" class (74.5" diag) 08 February 2023 by JTip (USA) Verified Purchaser Verified

I bought this 75x85j to replace a 12 year old Sony 60" ( it still works fine ). Wanted a 4k tv, researched several other brands, but decided to stay with what I've have great service with. Great picture and good apps

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

2

0

Nice big screen, excellent picture quality

85" class (84.6" diag) 26 December 2022  (USA) Verified Purchaser Verified

Nice big screen, excellent picture quality. Tons of features many of which I am still figuring out

Picture Quality

Excellent

Sound Quality

Good

Performance

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

4

3

0

Sony got everything right

75" class (74.5" diag) 24 December 2022 by JJ from MP (USA) Verified Purchaser Verified

The tv has a great picture and doesn’t need a sound bar to fill the room with sound. The menu system is easy to learn. If it has a fault, it is a little more expensive than the competition.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

3

4

0

A Good Buy

108 cm (43”) 22 November 2022 by Barlisboss (United Kingdom)

Bought two weeks ago to replace ageing Panasonic 32". As an 'Older Person ' not into gaming, just wanted a TV that will last, with good colour, clarity, sound and can be linked to my Humax Aura box for recording of programmes. Initially went for the KD43X72K but on reading the reviews decided to 'dig deep' and opt for the X85J, despite seeing no difference in screen colour at the store. On the whole I'm very pleased with the product. Colour, clarity and sound are exceptional, but that is what I expect from Sony. I also opted to purchase an centre stand from a major on-line retailer using the supplied fixtures from Sony. Thank you Sony! That said I don't like the small Remotes and the ridiculously small buttons for TV guide, placed at the bottom of the Remote. Hasn't Sony any idea what it's like to have ageing hands? Like others, I found the set-up instructions extremely poor and I'm still not convinced I've done it right, as unlike my Panasonic it takes an inordinate amount of time to connect to an HDMI accessory and I can't seem to get to grips with Catch-Up TV, but that may be down to my limited tech knowledge. For a non-Gamer is it worth the substantial extra investment? It's a case of wait and see.

Performance

Good

Design

Excellent

Ease of Use

Good

14

4

0

Issue with apps

65" class (64.5" diag) 19 November 2022 by Srini005 (USA) Verified Purchaser Verified

Non of the apps were loading and TV taking Time to load after power on.

Picture Quality

Excellent

Sound Quality

Average

Performance

Average

Features

Average

Design

Excellent

Ease of Use

Average

0

18

0

Green featurrs ... I' so happy .. it' à géant day

108 cm (43”) 17 November 2022 by JPL_Méditérannée (United Kingdom)

It's perfection. I Will have merveilleuse soirées Good ... Good

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

15

4

0

Great if it worked

139 cm (55") 16 November 2022 by Paddyb (United Kingdom)

I bought this tv a year ago. Was delighted with it once set up but after a few weeks a green flash started to appear intermittently and then at least once every minute. It took Sony 7weeks to send out an engineer who immediately ch aged it for a new tv…result! However two weeks ago the tv started to switch itself off and flash red on the led. I followed all the troubleshooting advice and reset the tv multiple times as it continued to switch off. I also changed any settings (when the tv actually worked) that the troubleshooting suggested maybe causing the issue. The tv eventually switched off and would not power on again. Two weeks later we are still waiting for this to be dealt with! Do not buy this tv. I’m a fan of Sony but this has put serious doubts in my mind if I would buy another one of their products. I’m wary of mentioning customer service as I’ve already had to rewrite this because I spoke about them too much but let’s just say that as a paying customer I’m very dissapointed. My advice is do not buy this model of tv! Having looked online I do not appear to be alone in having these issues!

Performance

Poor

Design

Excellent

Ease of Use

Good

3

20

0

Betty

55" class (54.6" diag) 14 November 2022 by BWRo (USA) Verified Purchaser Verified

I bought it in 2021 and the sound is terrible and place I bought says because in is a skinny flat screen, they are all like that. I won’t buy anymore Sony TVs

Picture Quality

Average

Sound Quality

Poor

Performance

Fair

Design

Fair

Ease of Use

Fair

1

18

0

Remarkable picture. NOT Apple compatible

65" class (64.5" diag) 13 November 2022 by WhyANickNameToPostReview (USA) Verified Purchaser Verified

The TV has a beautiful picture. It works well for my intended purpose. Unfortunately you CANNOT use Alexa to control the TV. Apparently that benefit is only available if you have an android device. The Alexa part would have been handy. Still a great TV for the price.

Picture Quality

Excellent

Sound Quality

Good

Performance

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

14

3

0

SONY 85inch T.V. 2021

85" class (84.6" diag) 27 October 2022 by Chandagrs (USA) Verified Purchaser Verified

Love the picture quality. Having a tough time connecting / mirroring from my Android.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Good

Features

Good

Design

Excellent

Ease of Use

Average

17

4

0

I would like to cancel 2 yrs Warunty plan which

43" class (42.5" diag) 21 October 2022 by Zhasmena (USA) Verified Purchaser Verified

I purchased 11 month ago and Im very unhappy with this order.

Picture Quality

Fair

Sound Quality

Fair

Features

Poor

Design

Poor

Ease of Use

Fair

0

8

0

Good quality twlwvision

126 cm (50") 20 October 2022 by Rons Son (United Kingdom)

The TV has a clear picture and plenty of ports for extras. The feet are flimsy for a 50" and you need a large table to place the TV. The Google TV is okay, but the UK catch-up channels (iPlayer, ITV Hub etc) are buried at the back of an obscure app. Also, these icons sometimes drop out and have to be refreshed through this app. I had to ring the Sony helpline to talk me through reactivating.

Performance

Good

Design

Good

Ease of Use

Average

3

4

0

Brilliant tv

189 cm (75”) 20 October 2022 by Shakyjake3 (United Kingdom)

Best tv i have ever had. Picture quality brillaint

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

5

2

0

Great TV

189 cm (75”) 20 October 2022 by Jaser (United Kingdom)

Great big TV Va panel Deep Black's and good colour . Works well with my Xbox x

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

4

3

0

great tv, beauitful picture

65" class (64.5" diag) 16 October 2022 by petejorl (USA) Verified Purchaser Verified

I brought the tv through Amazon arrive as they said it would and has been a great tv. clear picture every thing they said it would be.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

2

0

Great tv

43" class (42.5" diag) 13 October 2022 by jmsiciliano (USA) Verified Purchaser Verified

Although I'm very happy with this tv, I'm not happy with the lack of service since the top left corner is separated from the rear cover of the tv and Sony refuses to send someone out to repair it

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

2

1

0

Great features & awesome pric

65" class (64.5" diag) 10 October 2022 by 6917Collins (USA) Verified Purchaser Verified

Works better than expected, great price Sony products are always very reliable.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Excellent for sports, games and movies

65" class (64.5" diag) 07 October 2022 by dearvvijay (USA) Verified Purchaser Verified

X85J is one the good product from Sony. Picture quality, sound efforts were excellent for sports, games and movie programs.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

2

1

0

Power Hungry on Standby

108 cm (43”) 06 October 2022 by Griffon (United Kingdom)

I was disappointed to find it draws between 10 and 12W when on standby. Sony essentially refused to accept this as a fault or provide any advice or assistance. After a lot of fiddling around changing settings at random it now works properly, but to be safe I disconnect it from the mains when not in use. (Which was actually Sony's suggested solution)

Performance

Poor

1

3

0

Great features just a awesome picture and tv

85" class (84.6" diag) 02 October 2022 by Ricky 61 (USA) Verified Purchaser Verified

Bought 3 months ago and absolutely love it would recommend it to all my friends

Picture Quality

Excellent

Sound Quality

Good

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Excellent brightness, connectivity options

43" class (42.5" diag) 02 October 2022 by AGC1 (USA) Verified Purchaser Verified

I bought this several months ago to use as primarily a computer monitor for games, video viewing and for work. It has been an excellent all around monitor for those purposes. Screen is still very bright, no dark areas. Excellent connectivity options and tons of options for monitor and video settings. I am very satisfied with this product. Plus it is one of the few monitors still sold in this size that is suitable for setup on a small desk or table.

Picture Quality

Good

Sound Quality

Good

Performance

Excellent

Features

Good

Design

Good

Ease of Use

Good

0

1

0

What you pay whst you get

164 cm (65") 28 September 2022 by Ks chan (United Kingdom)

Bought 4 months ago without any issue. Good stuff.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

3

39

0

Easy to work with

43" class (42.5" diag) 26 September 2022 by Pancho11 (USA) Verified Purchaser Verified

Bought it for my toddler so he can watch educational videos and works great. I also do gaming with ps5 and graphics are amazing

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Great quality.

65" class (64.5" diag) 18 September 2022 by Jo43el (USA) Verified Purchaser Verified

I bought this model and had to replace it within the first week. There were no issues trading out the TV. Replacement has been working wonderfully.

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

My Review for X85J

189 cm (75”) 16 September 2022 by Kelvin_M (Singapore) Verified Purchaser Verified

Nice and big screen. Great for my Playstation 5 but I feel that picture quality could be improved. We should get faster updates too. Overall a good buy.

Picture Quality

Good

Sound Quality

Good

Design

Good

Ease of Use

Excellent

0

2

0

Awesome quality

85" class (84.6" diag) 04 September 2022 by Bella2015 (USA) Verified Purchaser Verified

I brought from best buy got it for a great price awesome quality fits right over my fire place

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Great integration with Google and Sony

75" class (74.5" diag) 03 September 2022 by Bigdaddylou01 (USA) Verified Purchaser Verified

The clarity of the television is beautiful very responsive very impressed how it works with my PS5

Picture Quality

Good

Sound Quality

Good

Performance

Excellent

Design

Good

Ease of Use

Excellent

0

1

0

OK, Great Features.

50" class (49.5" diag) 02 September 2022 by Wink Funk (USA) Verified Purchaser Verified

I'm very happy with the Sony-X85J and STR-DH590 combo; the TV I'm still figuring out because now I know how to work with the Roku also. After a period of 10yrs, I've had 2 other name brands and one twice. My first Sony lasted 25yrs. SONY is still #1 in the A/V category. You can only get better. You put a time limit on your technicians for HELP. But I did come across a technician that did hang within 3min.

Picture Quality

Excellent

Sound Quality

Good

Performance

Good

Design

Excellent

Ease of Use

Good

0

1

0

Underwhelmed

43" class (42.5" diag) 31 August 2022 by Dcnblu (USA) Verified Purchaser Verified

I'm a big fan of Sony products. I expected to be very impressed with the 85J. It's nice but underwhelming. Would recommend without great enthusiasm.

Picture Quality

Good

Sound Quality

Fair

Performance

Average

Design

Average

Ease of Use

Good

0

1

0

broke after 13 months

75" class (74.5" diag) 24 August 2022 by boag (USA) Verified Purchaser Verified

failed after 13 months and nearly impossible to find a repair shop within 200 miles. Found and old guy that still repairs TVs, and as he said parts are nearly impossible to find and manufacturer support is nearly non existent. looked at the Sony warranty and found it sorely lacking, but being out of the one year time period irrelevant. If he can't fix it just going to replace it with the cheapest out there.

Picture Quality

Average

Sound Quality

Average

Performance

Poor

Design

Fair

Ease of Use

Fair

0

1

0

It doesn't support some apps that X85K support

55" class (54.6" diag) 22 August 2022 by jay90624 (USA) Verified Purchaser Verified

Recently bought this TV and tried to install F1 TV app but not even able to find that on Google play store or the build-in app store to install My roommate got a Sony X85K TV and was able to find and install F1 TV app without any issue. Called Sony support and they just kept telling me it that you need to update the firmware or software to support this which I already confirmed that my TV has the exact the same firmware or software version that My roommate's X85K is running before calling them. Not sure why this issue became so difficult for a big enterprise like Sony to fix.

Picture Quality

Good

Sound Quality

Average

Performance

Fair

Design

Good

Ease of Use

Fair

0

1

0

Great price

85" class (84.6" diag) 21 August 2022 by Yacsko (USA) Verified Purchaser Verified

Has the best quality and features for the price.It would cost at least one thousand dollars more to get the same features.

Picture Quality

Excellent

Sound Quality

Good

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Sony

75" class (74.5" diag) 20 August 2022 by Juliojbb (USA) Verified Purchaser Verified

Purchased 3 weeks ago love this tv 75 inch looks fantastic

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Problems

215 cm (85'') 20 August 2022 by Gar2012 (United Kingdom)

Initially this seemed like a great product. But we soon had problems with the connected blue ray player which randomly turns itself on. When we connected the Sony sound bar it doesn’t work with normal TV. The sound bar is perfect when connected to our other Sony TV

Performance

Fair

Design

Average

Ease of Use

Average

5

4

0

It's ok.

55" class (54.6" diag) 17 August 2022 by TCz7149 (USA) Verified Purchaser Verified

Let's see how long it lasts. Which sound bars will work with this TV?

Picture Quality

Good

Sound Quality

Fair

Performance

Average

Design

Average

Ease of Use

Average

0

2

0

Buy It!!

65" class (64.5" diag) 17 August 2022 by RichinNC (USA) Verified Purchaser Verified

I bought this TV from Amazon in early June of this year and wasn’t sure it it was what I truly wanted. I’m pleased to say that it had exceeded my expectations! It delivers a very high quality picture, has excellent sound, and is a great addition to my family room. I highly recommend this TO V!

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Sony headphones

65" class (64.5" diag) 16 August 2022 by sylvialytsell (USA) Verified Purchaser Verified

Bought Sony Bravia and Sony headphones and both work very good

Picture Quality

Good

Sound Quality

Good

Performance

Good

Design

Good

Ease of Use

Good

0

1

0

Great 4K TV with all the Google TV Goodies!

55" class (54.6" diag) 15 August 2022 by OfficialE (USA) Verified Purchaser Verified

It's a great TV with awesome picture quality! You can't really go wrong with Sony. The Google TV experience is also seamless, easy to set up and intuitive! So far it's been great.

0

1

0

Horrible TV

65" class (64.5" diag) 13 August 2022 by Sony sucks more (USA) Verified Purchaser Verified

I bought this TV less then a year ago. The first tv would not connect to Wi-Fi replaced it with Sonys warranty. Then that one went out lines through the tv. Sony said it was damaged by me, how it was hanging on my wall. Bought the same one at a discount price, received it yesterday and now I have a line in it after just 3hr on. There customer service is ok but they will not stand by their product. I will never buy a Sony tv or recommend them to anyone. I will also be selling all of my shares because I don’t approve of them no more!

Picture Quality

Good

Sound Quality

Good

Performance

Poor

Design

Poor

Ease of Use

Poor

0

1

0

Great all round tv

189 cm (75”) 13 August 2022 by REECE20 (United Kingdom)

Great with the 120hz on ps5 and just all round great for watching tv

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

2

4

0

Great screen and contrast

126 cm (50") 12 August 2022 by Pop67 (United Kingdom)

I bought this about 6 weeks ago and I wish I had bought 1 earlier the picture is beautiful and clear

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

3

3

0

Great tv, but!

164 cm (65") 11 August 2022 by Jim Annandale (United Kingdom)

Had it 3 weeks, and it’s fine, but why do I have to have Google to be able to watch the normal catch up tv. It’s one thing having a Google account, which I didn’t, but it’s another thing being forced to have a Google account just to access something that was standard on my last Sony tv, eg, catch up tv

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

has good features

189 cm (75”) 09 August 2022 by Mohmad (United Kingdom)

I have bought this few weeks ago, it is working great and it does what is suppose to do.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

3