4.3 based on 233 customer reviews
38
11
7
21
Excellent
Good
Good
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Awesome
SRS-XB21 05 March 2019 by Marvel man66 (United Kingdom) Verified Purchaser Verified
Excellent base speaker, so powerful, going to get another one
Excellent
Excellent
Excellent
Excellent
Great sound. Terrible battery!
SRS-XB21 05 April 2020 by frootcakeuk (United Kingdom) Verified Purchaser Verified
Had for about 2 months. Things sounds great, I loved the little light show it did at first but this has become nothing more than a gimmick now. However, the main issue here is the battery. It lasts for 45 mins tops on a full charge and this device is strangely exempt from the usual wonderful returns policy that I'm used to with Sony. I can't even confirm my warranty status onlime which is very disappointing and I don't fancy going to a certified sony dealership just to be told there's nothing they can do (not that I can anyway right now as they are all shut due to Covid-19) overall not happy but I would be if my item worked properly out the box
Good
Average
Excellent
Excellent
234 Customer Reviews
Great sounds
SRS-XB21 22 May 2023 by Terry 75 (United Kingdom)
I bought this so that I can listen to music in my garden, while I'm working outside and it's been a great choice.
Excellent
Excellent
Excellent
Really good sound
SRS-XB21 05 June 2022 by Soulbubba (United Kingdom)
Quite pleased with the speaker. Put it on charge when I got it and haven't had to charge it again yet. Only thing was when I was charging it I couldn't turn it off and the light's kept coming on.
Excellent
Good
Excellent
Excellent
Exactly what I was after
SRS-XB21 19 September 2021 by dills_121 (United Kingdom)
Purchased over a year and a half ago, bought for uni parties. To get an idea of how perfect it was, my friend went and bought the exact same model a week after she saw my new one! Does the job and added features of dust and water existence puts my mind at ease. Great bass as advertised and party lights create a great atmosphere. We can also connect ours up for left and right speakers, party mode etc but me and my friend rarely do that because of neighbours. Cannot recommend enough for parties and uni students! For the price I think this is excellent value
Excellent
Excellent
Excellent
Excellent
Sweet dispersion
SRS-XB21 06 January 2021 by dimitralala (United Kingdom) Verified Purchaser Verified
Iv always been in love with Sony's sound quality, ieven work for yous on the entertainment field (which also maintains this, even on my PS3) and must admit that this is reaaally nice! Great product, must be newer versions already, yet I lololove the sweet sound bass and dispersion of this baby. The NFC connection is great too! It could be louder possibly, or my Spotify needed calibration, I put it on loud mode and will retry. Fun features the party mode and clever choice to be able to link several together..makes me wanna buy the same for my kids and make this place a party spot ;p
Excellent
Excellent
Excellent
Excellent
Won’t charge
SRSXB21/B 21 September 2020 by Citraveller (USA) Verified Purchaser Verified
Bought this as a gift for my wife last year and now it does hold a charge. Downloaded the APP and charged it with 1.5 amp charger. The APP says it’s charged but then stops playing after two to three songs. The voice says ‘recharge’. Tried the same process many times and same result.
Good
Fair
Average
Poor
Decent Speaker
SRS-XB21 01 September 2020 by CamboCambo (United Kingdom) Verified Purchaser Verified
I bought this speaker to go with my projector and firestick when streaming TV and movies. It's a decent little speaker with sound that fills my small back room. I've had no problems connecting it with bluetooth although it starts to cut out if you stretch the distance to the top end of its range. I've used it for music all over the house, down the garden, in a tent and in the car and found it to be reliable and good quality. The lights work, but aren't really of any interest to me and the drum feature is, frankly, bizarre, but overall this has been great for its primary function - TV and Films on a home movie screen. The app is really good, too.
Good
Good
Excellent
Excellent
Sony SRS
SRS-XB21 05 August 2020 by Mandito (USA)
Sound Exellent Perfect Recomandation I Do Recomanded To All And Family
Excellent
Excellent
Excellent
Excellent
Great sound
SRS-XB21 03 August 2020 by Kay62 (United Kingdom) Verified Purchaser Verified
I got this as a gift, I am so pleased with it. I would recommend this product.
Excellent
Excellent
Excellent
Excellent
Sounds good
SRS-XB21 05 July 2020 by Vista (USA)
Bought 2 of the same speakers thinking the connect feature would be nice. The will not connect too each other. Dissatisfied
Good
Fair
Poor
Poor
Brilliant and relevant features
SRS-XB21 17 June 2020 by Big G1 (United Kingdom)
Bought for my upcoming birthday,could not wait so opened and set up early.Piece of cake to pair to my phone sound quality fantastic.Dont know how i have managed without this bit of tech kit.
Excellent
Excellent
Excellent
Excellent
Great gift
SRS-XB21 21 May 2020 by Nanny Sha (United Kingdom) Verified Purchaser Verified
This was given to me as a gift and I love it. Its small and neat. Easy to set up and the sound is good. I'm using it in the garden as I isolate and can't wait to take on holiday.
Excellent
Excellent
Excellent
Excellent
Good value for money! Great bass!
SRS-XB21 23 April 2020 by Anonymous3725925768248492 (United Kingdom) Verified Purchaser Verified
I've had this speaker for over a year now and I'm very satisfied! Great sound quality, bass and party features and loud enough to use at a party! My only issue is that it takes some time to fully charge (although this can be fixed with a better charger). Good value for money!
Good
Good
Excellent
Excellent
Terrible battery
SRS-XB21 08 April 2020 (USA)
Battery started degrading from the moment I started using it from brand new, straight out of the box and after a fresh charge it was only capable of at maximum 6 hours of pretty quiet playback, saying it could do 4 hours of close to max volume would probably be being very generous, the battery has only gotten worse with age, as has the charging port which is of poor quality and has gotten to the point where no matter which cable is used you have to bend it in the port to get the speaker to charge. I'd like to be able to give it a better review but you cant enjoy any of the good features if it is either dead flat, playing at 20% volume, or moaning at you to "pl-p-pl-p-p-please charge" everytime the subpar charging port fails.
Good
Poor
Poor
Poor
Great sound. Terrible battery!
SRS-XB21 05 April 2020 by frootcakeuk (United Kingdom) Verified Purchaser Verified
Had for about 2 months. Things sounds great, I loved the little light show it did at first but this has become nothing more than a gimmick now. However, the main issue here is the battery. It lasts for 45 mins tops on a full charge and this device is strangely exempt from the usual wonderful returns policy that I'm used to with Sony. I can't even confirm my warranty status onlime which is very disappointing and I don't fancy going to a certified sony dealership just to be told there's nothing they can do (not that I can anyway right now as they are all shut due to Covid-19) overall not happy but I would be if my item worked properly out the box
Good
Average
Excellent
Excellent
Really happy
SRS-XB21 22 March 2020 by NinoGam3rdude (USA)
Speaker is great, but the only thing that is bothering me is that over 90% volume on the speaker itself while no sound are bein player over the 3.5mm jack, there's a hihg pitch noise.
Excellent
Excellent
Excellent
Excellent
Great sound for it's size!
SRSXB21/LI 15 March 2020 by kcjones5 (USA) Verified Purchaser Verified
Had two of these for a weeks now and love them. It is a pain in the $#% to get them to play in the double speaker mode and even harder to to get them in the stereo mode (my only reason for 4 stars verses 5). Once your there they are super, unless you move them too far apart. The batteries are fine except I only got 5 1/2 to 6 horus out of them at about a loudness level of 2/3rds.
Excellent
Good
Excellent
Average
Great sound
SRS-XB21 03 February 2020 by EST51 (United Kingdom) Verified Purchaser Verified
Given the size of this speaker, the sound it produces is amazing. It has replaced an I-Pod docking style speaker which was good for its day [probably 15 years old] but which is way surpassed by the new Sony. Love it
Excellent
Excellent
Excellent
Excellent
I love it!
SRS-XB21 03 February 2020 by Taywalk12 (USA)
I got this for Christmas after wanting a GOOD Bluetooth speaker. I was using a 10$ light up Sylvania bluetooth speaker for about 10 months hoping i would get a Sony one! I got this one and I LOVE IT! Sounds so much better! The bass and live sound options are Great! I love the app, you can change the EQ, the way the lights flash with the music. It sounds really amazing. I love it. I use it when I shower every night, and when I clean houses! I highly recommend y’all!
Excellent
Excellent
Excellent
Excellent
Brilliant sound
SRS-XB21 22 January 2020 by Mattyb uk 96 (United Kingdom) Verified Purchaser Verified
Brilliant sound but battery is a bit poor very good for for the price if you listen quietly battery is brilliant
Excellent
Good
Average
Excellent
Nice style
SRS-XB21 15 January 2020 by Easybaugh (United Kingdom) Verified Purchaser Verified
Nice piece of kit, good sound quality. Xmas pressie for hubby, very pleased with it
Good
Good
Good
Good
Battery life is a joke
SRS-XB21 14 January 2020 by Wayne26 (USA)
No matter what I do, the battery life doesn't last more than 5 hours. That's not even the worst part. After two hours of use the speaker will notify me "please charge". Doing so about every 5 minutes interrupting whatever I'm listening to. Again, not even the worst part. After telling me to charge the battery the volume is cut down to about 20% of max volume. And if I try to turn it up, it will say "please charge" if I press the button 3 times it will say it three times. So, I have a speaker that claims 12 hours battery life but in reality only lasts 5 hours. And over half of that 5 hours I cant turn it up even to half volume. It's a joke. This product is more expensive than speakers that outclass it in every way. No where on the box or manual does it say it will cut your volume to almost nothing. I bought this speaker because of the sound quality but no matter how good it sounds, if it cant be played longer than a couple hours it isn't worth it. I suggest purchasing a JBL or really anything other than this tripe.
Good
Poor
Poor
Poor
Truly worthy purchase
SRS-XB21 11 January 2020 by Smutty (United Kingdom)
I bought this on amazon without testing one in the wild, boy was I surprised! Easy to use and looks really nice with it's compact form factor. Sound quality is amazing, the bass bangs harder than R Kelly at a primary school and the treble is as crisp as a packet of doritos. A must have for the office, spare room or workspace.
Excellent
Excellent
Excellent
Excellent
Great sound
SRS-XB21 09 January 2020 by Lynne123 (United Kingdom) Verified Purchaser Verified
I love the sound on this speaker, although sometimes I need to turn the bass down. I have struggled to work out how to connect to extra devices and the instruction booklets aren’t very clear.
Good
Average
Good
Fair
Easy to set up - Great Sound
SRS-XB21 08 January 2020 (United Kingdom) Verified Purchaser Verified
I was given this item as a Christmas present as a temporary solution to a vinyl player I have with no speakers - its produces a great sound and I have also hooked it up with my mobile - adds a new dimension to iPlayer and any music on my Apple phone. Its light, well designed and fun - the percussion features are interesting and it lights up if you want it to in various different modes!
Excellent
Excellent
Excellent
Excellent
Satisfied Customer
SRS-XB21 26 December 2019 by B Good (United Kingdom)
Great quality, good range on the Bluetooth and outstanding battery life
Excellent
Good
Excellent
Excellent
Waterproof speaker Rocks the Bathroom!!
SRS-XB21 21 December 2019 by Cookey66 (United Kingdom) Verified Purchaser Verified
My teenage daughter has turned our bathroom into her own personal disco. The extra base booms around the house!! Excellent sound quality from a small speaker and a nice mesh finish makes it look cool!!
Excellent
Excellent
Excellent
Excellent
Not impressed at all. Fake reviews?
SRS-XB21 08 December 2019 by SilentLamb (USA)
Bought this last month from Sony's eBay store. Gotta say not impressed by sound quality at all. It's okay if u keep the volume low. The moment it goes above 60%, the bass vanished. I asked the sony people if there was something wrong with my unit in particular and they said no it's the same for all and gave me some BS about vibrations. Also, if u focus on the language of reviews, they all seem to be written by sony employees! Mine would sound like im a jbl employee but seriously spend some more and get a flip 4 or 5. My sis has that and it's 10 times better sound quality than this!
Poor
Average
Poor
Good
Low battery and settings not working properly
SRS-XB21 01 December 2019 by Kimmy94 (United Kingdom) Verified Purchaser Verified
I was expecting much more from this speaker. Firstly, the battery dies after 1 day of playback. I used to have speakers that were 1/3 price and would work for 3-4 days without charging so this is quite disappointing as these speakers aren't cheap at all. Secondly, when I first connected the speakers to my phone, on the music manager by Sony, a separate app I downloaded, I was able to change different settings, like the live mode, set up different sounds for taps on the speakers (left/right/up/down), switch between normal and extra boost mode and much more. For some reason, the app doesn't show me these functions anymore and I can't set any of the above except for the extra boost switching, but I have to do it manually holding down 2 buttons on the speaker. Overall, the sound off of these is great and the bass is nice, but I think these speakers are overpriced and not worth the money they're asking you for.
Excellent
Average
Excellent
Good
Superb
SRS-XB21 02 November 2019 by Comyancolin (United Kingdom) Verified Purchaser Verified
First class sound system everything you would expect from a Sony product
Excellent
Excellent
Excellent
Excellent
Sound quality
SRS-XB21 24 October 2019 by Beccad03 (United Kingdom)
I’m not happy as my specker will not allow me to connect to my phone I have followed all the instructions and the specker has not worked
Excellent
Good
Average
Poor
By far the worst bluetooth speaker for the price
SRS-XB21 21 October 2019 by Suhahaus83heb (USA)
Buy another brand this speaker has terrinke battery life and the volume locks at like 20 percent when it gets low which is all the time. Even if its plugged in it will constantly die unkess left to charge for 20 minutes on its own. Not even that loud. I love Sony which is why I got this instead of the bose one for the same price and Im thouroughly disappointed.
Fair
Fair
Fair
Good
Loud Speaker with nice bass and great qualtiy
SRS-XB21 10 October 2019 by TJFLAMEZ (USA)
The speaker has come through when i needed something to play loud and has out performed many other speakers i've owned in the past. its battery is shaky on a very high volume but if its around 80% it will last around 5 hours and more if it is less im overall very happy with the speaker
Excellent
Excellent
Excellent
Excellent
Great sound for its size !
SRS-XB21 09 October 2019 by Emma Ss (United Kingdom) Verified Purchaser Verified
Totally happy with this speaker ...great sound and so easy to set up...I move mine around the house without any loss of connection or sound quality...tells you when the charge is running low the lights are a good feature which can also be turned off...3 different sound settings which are a bonus but I do struggle changing them on the unit so use the app instead...all in all a great Bluetooth speaker
Excellent
Excellent
Excellent
Excellent
Sound quality superb
SRS-XB21 29 September 2019 by Barry6319 (United Kingdom) Verified Purchaser Verified
I bought this speaker a few months ago, the sound quality is great, definitely extra bass.
Excellent
Good
Average
Good
13 BIRTHDAY GIFT
SRS-XB21 27 September 2019 by TJW31 (United Kingdom)
A great small speaker, sounds fab and the lights are an added bonus
Excellent
Excellent
Excellent
Excellent
Terrible battery
SRS-XB21 27 September 2019 by Sid427 (USA)
I bought my first one about a year ago and hadn’t to take it back to be replaced because the battery dies after about an hour, thought the replacement would work better but still dies within two hours of playing.
Excellent
Poor
Excellent
Excellent
Does what it says
SRS-XB21 26 September 2019 by johnEwilk (United Kingdom) Verified Purchaser Verified
I did struggle a little to set this up on my HP laptop but when I did find a web tip that solved the issue I was able to follow the on-line guide more easily. I like the quality of this simple, single but powerful little speaker.
Excellent
Good
Excellent
Good
Nice and clear music
SRS-XB21 16 September 2019 by Maartina (United Kingdom) Verified Purchaser Verified
Very happy with it, our son has the same and recommend it.
Good
Good
Good
Good
Amazing bass, can feel slightly tinny at tines
SRS-XB21 14 September 2019 by Mattn00b (United Kingdom) Verified Purchaser Verified
Overall this is genuinely an amazing speaker. I did have to change the sound settings quite a bit to make it sound nice, but once that had been done it's very pleasant to listen to. One of the drawbacks is once it gets to a certain volume level it can sometimes be slightly tinny, and have too high pitch sounds coming out, but as long as it's not too loud, it's great!! Personally I love my bass, and this excels in that department, although I had to set it to "Live sound", Bass +10Db, Middle +8Db and Treble +6Db. This was it greatly increases the quality of the music. As far as I'm concerned the "Extra bass" function is useless, as it doesn't really increase the bass at all and it just muffled the sound. Having said that though once you change the sound settings in the media control centre app it is a very nice speaker.
Good
Excellent
Excellent
Excellent
Love it such a cool speaker
SRS-XB21 31 August 2019 by Gibbo26 (United Kingdom) Verified Purchaser Verified
Great speaker I love it, party booster function is pointless and idiotic but other than that amazing
Excellent
Excellent
Excellent
Excellent
Terrible
SRS-XB21 28 August 2019 by Tone41 (USA)
Through two of these speakers for the same reason and that is that the charger port won't charge the speaker
Excellent
Excellent
Average
Poor
First class
SRS-XB21 28 August 2019 by Wales number one (United Kingdom) Verified Purchaser Verified
Bought to listen to pod casts from I pad. Sound quality very good.
Excellent
Excellent
Excellent
Excellent
Great speaker
SRS-XB21 10 August 2019 by Dobby126 (United Kingdom) Verified Purchaser Verified
Bought this for holiday and it's been great,sound and robust .
Excellent
Excellent
Excellent
Excellent
Easy to use
SRS-XB21 29 July 2019 by Wob004 (United Kingdom)
Wanted something more powerful and this certainly is
Excellent
Excellent
Excellent
Excellent
Ummm waste of my money
SRS-XB21 28 July 2019 by dilpickle (USA)
The chartering port broke within the first 2 months of me purchasing this speaker from Walmart. I threw away my receipt by accident so this was a complete and total waste. Not to mentioned the app associated with the device is HORRIBLE. Glitchy. Slow. And unreliable. No ability to change the color of the lights. Says it has a lot of features, but they aren’t practical or executed well. I also purchased the smaller version and fortunately it has not broken on me yet.
Fair
Poor
Poor
Fair
Love it! But is Light Function Off?
SRS-XB21 28 July 2019 by Quiestmoi (United Kingdom) Verified Purchaser Verified
Main Negative for me is that I do not fully understand the user guide, Re lighting.
Excellent
Average
Average
No Bluetooth for iPhone X
SRS-XB21 27 July 2019 by Mandy K (USA)
I bought a new iPhone X and I can not pick up Bluetooth on it. I’m super bummed. I bought it when I had an older iPhone and it worked great.
Excellent
Excellent
Poor
Packs a punch
SRS-XB21 26 July 2019 by Batmeister (United Kingdom) Verified Purchaser Verified
I bought this recently to provide a music system in the garden using my iPod or iPhone as a source. It works really well. All types of music, from rock to vocal to classical are reproduced clearly and with great detail. The only reason for down-rating it to 4 stars is that in my opinion it has to be driven hard to work well, so using it for ambient music as a background isn't its forte.
Good
Excellent
Excellent
Excellent
Great bass and sound easy to set up
SRS-XB21 26 July 2019 by Millie12 (United Kingdom)
Husband bought this for me for my birthday and I love it! Great sound and easy to link to my iPod etc..
Excellent
Excellent
Excellent
Excellent
Excellent
SRS-XB21 24 July 2019 by Trickymc (United Kingdom) Verified Purchaser Verified
Excellent just love this speaker appearance and sound quality really good
Excellent
Excellent
Excellent
Excellent
Glad I bought it
SRS-XB21 21 July 2019 by Nickyboy1 (United Kingdom) Verified Purchaser Verified
Good compact sound. Easy to use. Not easy to clean due to covering
Excellent
Excellent
Good
Excellent
Good sound. Poor battery. Gimmicks. Expensive.
SRS-XB21 19 July 2019 by Call me H (United Kingdom) Verified Purchaser Verified
I bought this about two weeks ago and I thought my previous Sony bluetooth iPhone dock speaker from a few years ago (Bluetooth v2.1!). I thought this was quite expensive, it was six tons. I feel it is worth less than that. The sound is very loud and seems to have too much bass for normal day to day use, but is useful for parties and when the mood fits. It seems to penetrate The battery life seems to be far less than quoted. Even with the features turned off and the lights, it's about 4-5 hours at most! The battery monitoring button does not seem to provide any accurate readings. Often it will say it's 50% when in reality it's about to reach the low battery status which causes the sound volume to be automatically lowered. The app seems quite rough at the edges and often decides to detect an additional speaker which doesn't exist. The sound tapping music mood is a silly gimmick, the novelty wore off after a few minutes playing with it. It could have been replaced with some other useful features. Multi coloured LED lights would have been better than the single white LEDs occupying the top and bottom strip - one each. But the lighting is a nice touch for those of us who do like lights synchronised to the music. It is built well and feels solid. I like the dust and water proof chassis, which means i don't have to worry about taking it in the bathroom, by the pool, beach, etc. Or worry about the weather, as here in England, it does rain a lot! For the money I would have expected a carry case or a built in strap to be included besides the micro USB cable.
Good
Fair
Good
Average
It's good
SRS-XB21 14 July 2019 by Afro86 (United Kingdom) Verified Purchaser Verified
I was torn between three speakers. My favourite was unavailable. Sony made this one difficult to compare because it was the only speaker which didn't measure output in wattage. When the battery is low it speaks to you over the music, I'd prefer if it didn't. It does a lot of things but I can't remember all of the different combinations of buttons to get it to do them all. Sound quality is good. I like the extra bass feature, I'd prefer if it were louder. It is weighty, but I understand that is the sign of good quality. It will link to other Sony speakers. Be warned, it will only last 3 hours on full volume. It's a good speaker. It wouldn't be loud enough enough for a party though, maybe a small barbecue.
Excellent
Good
Good
Average
Standard speaker
SRS-XB21 13 July 2019 by Deepdiver77 (United Kingdom) Verified Purchaser Verified
The battery runs out very quickly, needs recharging frequently
Average
Good
Good
Good
Brilliant little speaker
SRS-XB21 08 July 2019 by Samlad (United Kingdom) Verified Purchaser Verified
Brilliant little speaker, nice bassy sound it is dust and splash proof, easy to use! I would reccomend
Excellent
Excellent
Excellent
Excellent
Good for music but not good for speech
SRS-XB21 07 July 2019 by Dart126 (United Kingdom) Verified Purchaser Verified
I bought the speaker 5 weeks ago. I wanted to use it for music and also for speech. The "extra bass" is good for music but very poor for speech. Although the instructions show that you can shut down the "extra bass" by pressing two buttons together - this simply does not work.
Poor
Good
Fair
Poor
Great Sound
SRS-XB21 07 July 2019 by NORM45 (United Kingdom) Verified Purchaser Verified
Can't believe the quality of the sound for the size of the speaker. Good bass response and excellent across the whole sound spectrum. Light and easy to carry and will accept a 3.5 mm lead id your playing unit doesn't have Bluetooth.
Excellent
Excellent
Excellent
Excellent
Appaling battery.
SRS-XB21 30 June 2019 by Fab2507 (United Kingdom) Verified Purchaser Verified
Great sound. Awful battery. Nice looking unit. Last model was better.
Excellent
Excellent
Excellent
Excellent
Excellent quality
SRS-XB21 30 June 2019 by Cormac (United Kingdom)
Received this yesterday, unbelievable sound quality. Many fun features, very compact
Excellent
Excellent
Excellent
Excellent
Speaker sound &clarity
SRS-XB21 27 June 2019 by Woody12345 (United Kingdom) Verified Purchaser Verified
Amazing product reliable excellent sound & clarity and small and portable.
Excellent
Excellent
Excellent
Excellent