Product Reviews

Awesome headphones, can’t fault it. Would have wished the ear cups to be slightly bigger to accommodate big ears like mine

I got speakers 2 weeks ago and I'm so happy with them!

Very happy. I bought it two weeks ago. Highly recommend it.

The device is connected to Android phone as a microphone. I can answer 4-5 calls and it will be ok, but some next time my opponent doesn't hear me. It happens frequently and there's no obvious rule. I'm not happy. The sound quality could be better.

I've owned a few "high-fidelity" wireless headphones in the past. From Marshalls to Sennheisers - the Sony WH-1000XM4 are the richest sounding headphones I've owned. They have a lovely rounded, warm sound. I'm no audiophile so I can't pour over details about this and that and the other thing. Like anyone however, I do appreciate good quality sound. The sound produced by these is superb.

They sound great and do what I want, very comfortable to wear, that’s why I chose them over the Bose 700

What Hifi recommended these and they weren't wrong. Great quality, superb noise cancelling and the touch controls are very good.

The headphones work perfectly as I imagined. I‘m very happy with this.

These headphones aren't audiophile quality. However, they sound good for the buck, especially when using an EQ. I have the Bose 700 and compared to them the Sonys win. The noise-cancelling is on par with the Bose 700. The design feels cheap compared to the Bose. The buttons feel share and aren't as responsive compared to the Bose. The touch sensors aren't as responsive either, sometimes it's a double tap, sometimes it skips tracks when the volume should have been adjusted. They don't save your last setting, ie if last used ambient sound, after start-up it reverts to noise cancelling. Microphones and call quality isn't as good as the Bose as well. The ambient sound on the Bose is awesome on the Bose, it's like you aren't wearing headphones. I feel the Bose have a better build quality, more intuitive to use. But the Sony have a better soundstage.

I’ve returned mine now for a set of Jabra Evolve 75s. These worked fine with my smartphone, but when paired with my 2014 Mac, I sounded muffled with words missing.

Sound quality is solid. But the clamp force can be quite uncomfortable for me personally. I experience this even with beats studio 3. But the clamp force is lesser compare to the beats studio 3

I had the Bose QCii before these WH1000XM4’s and it is not an exaggeration to say these are better in everyway. They sound better, noise cancelling is more effective as well as not being uncomfortable. And they are so user friendly. I’m so glad with my purchase. Thank you Sony, wish you could now get me a PS5 ;)

superb headphones, excellent quality, very happy with my purchase. exceeded expectations on every level.

It is a so nice piece of technology! It has everything I need from a headphone.

I've had mine for a couple of weeks now and use them daily. The sound is great (and customisable) and adds a real "wow" factor to my music collection. I've connected them quickly and efficiently to several devices - iMac, iPad, iPhone and Sony Bluetooth Record Player. If you are thinking of spending this amount on noise-cancelling bluetooth headphones - there is a reason these are so highly rated! They are comfortable, well made and the app is intuitive. Also, the case is sturdy and neat - there is even a cable and airplane adapter provided. Nice!

.it's good but could be so much better if it didn't have the problems like connection and bad interface for the app

Amazing product noise canceling is awesome I definitely recommend this product

Lots of extra features, good noise cancellation, but above all the sound quality is excellent. I recommend them highly.

Bought the Sony - WH-1000XM4 Wireless Noise Cancelling Headphones a few months back to help with focus while working-from-home. I'm very pleased with the sound quality, the Noise Cancelling performance, as well as the play/pause feature when I put them on/taking them off! What leaves things to be desired is the microphone performance, with folks on video calls complaining that they don't hear me too well (they say I sound like being in a distance).

Difficult to use initially with TV and instructions, but SONY Advisor on telephone excellent and very helpful to use Wireless Headphones immediately.

Great sound quality and battery life. Would be great if Sony creates the app for laptop

Good noise-cancelling headphone. Highly recommend.

Great sound, great quality. Have had these for a month now and am loving the immersion they provide, especially whilst watching films or listening to 3D Audio. They work great with my PS5 also.

Received it as a gift and I’m absolutely in love with it. I take the public transport a lot here in Singapore and the ANC is great to have. I think hear the important sounds but everything else just melts away to the ANC. Great sound and great bass. Definitely recommend it!! Ear cup cushions are soft and comfortable. But I do get ear and jaw aches at times(I have a big head). But other than that, it’s really really good!!

Bought it in Jan.. Made a 1 to 1 exchange once & servicing/repair once.. Problem not solved.. It always follows the rhythm or motion of the bus.. It gives a distortion sound whenever the bus hits a hump or vibrates.. Actually pretty unacceptable for the price paid..

Good for music, awful for conversation. Sound playback quality was exceptional, as was the Noise cancelling. However, the microphone was atrocious - The microphone isn't up to the job of talking and the ANC goes into overdrive when you talk, regardless of what Operating State the ANC is in.

suitable for many different situations. I previously owned bose 700, which this obliterates however the comfortability is better for bigger heads and noise cancellation is more lifelike when in listening mode on the bose( when holding the button) than on the sony WH1000-XM4 ambient sound (level 20) and or when covering the right ear cup with hands.

The moment I switched on the headphones, the ambient noise is cancelled and very quiet. The sound quality of the headphones is excellent. Easy to pair with my laptop, iPad and my Android phone.

The sound quality is great and have been using it since I got it.

When I first put on the headphone with the power ON, I feel isolated from my surrounding. When I listen to my music at 50% of the max volume, I could hardly hear my surrounding. The sound quality is crystal clear and the bass is awesome.

Noise cancellation is amazing for focusing on work/ study and commuting daily via public transport, as it blocks out all the disturbing sounds of the city. Battery life is incredible (Lasts approx. 3 days with 7 hrs/ day, with Noise cancellation on). Sound quality: One of the best that I have tried. Gives full musical experience Touch Control: Offers ease of use and full hands free comfort. Sometimes increasing the volume is not always accurate and may cause skipping the song, making this the only negative I would put. Comfort: Comfortable enough to wear for hours without any problems. I would have preferred a tighter grip on the head

I have been using the WH-1000XM4 for about a month. I also own 2 pairs of WH-1000XM3 so my review will be mostly based on the comparison between the XM3 and XM4. Overall, I must say I am a bit disappointed by the XM4. There are a few issues with the XM4: 1. The ANC performance actually falls short of XM3. When I turn on the XM3 without playing music, and sit beside a fan, the XM3 virtually cut off the fan noise. But under the same condition, the XM4 leaves an audible hissing sound behind instead of virtual silence achieved by XM3. 2. The sound played by XM4 feels 2 dimensional, flat and lack of vibrancy, compared to XM3 which feels more 3 dimensional, lively and bright. This could be due to the inexplicable omission of Surround VPT setting for XM4. The difference between XM3 and XM4 is quite prominent in this regard, even with matching equalizer settings. 3. Crackling noise becomes more prominent on XM4 for some music tracks. This could be partially contributed by the lack of Surround VPT setting for XM4, because the crackling noise of the track also rises a bit (still less than XM4) on XM3 when I turned off the Surround VPT. 4. Much shorter battery life on XM4. Both my XM3 could last about 20-24 hrs with ANC, but so far the XM4 could barely hit 14-16 hrs of playback with ANC. There are a few features I do like about XM4 though: 1. The ability to connect to 2 bluetooth devices at the same time. 2. Able to pause music playback when the headphone is taken off. 3. Able to maintain bluetooth connection over longer distance than XM3, probably the result of Bluetooth 5.0 protocol. In conclusion, I would still rate XM3 higher than XM4, and I wouldn't hesitate to purchase another XM3 instead of XM4. I will definitely hesitate to purchase XM5 given the disappointing experience I have with XM4. The least and most immediate actions Sony engineers could do right now are: 1. Re-instate the Surround VPT for XM4. 2. Re-work and improve ANC performance of XM4 through firmware update. I hope Sony is treating this review seriously. Thanks.

I was thinking about getting the new Apple AirPods Max and due to the price I started looking at alternatives. These are fantastic, not only are they comfortable and have good sound quality, but they have a couple of really useful features. I use the touch gestures on the right headphone regularly to change volume, pause music and skip tracks. Secondly, the chat to speak feature is excellent, meaning I can just start talking to somebody whilst listening to music and the music stops and transparency mode turns on, meaning I can talk easily without having to remove headphones.

Great headphones!! But the call quality can be better. Not recommended for telecommuting chat.

Came highly recommend and did not disappoint. Posting a review a hassle but the cans are great!!

I won this on a lucky draw 3 weeks ago. The sound and noise cancelling is great however there is one issue with my headphones. The noise cancelling doesnt seem to do well when on public transport and bumpy roads. Whenever there is extra vibrations and bumps on the road, the active noise cancelling overcompensates and introduces extra sounds and noises which greatly affects the sound. If the active noise cancelling did not have the extra feedback, these would be the best headphones I have had.

Very comfortable, amazing sound and they are simply perfect!

Stunning noise cancellation, amazing sound quality and sturdy build. These are without doubt, the best value headphones you can get. Extremely comfortable and packed full of useful features. Being connected to two devices at the same time is a game changer. I use mostly for listening to vinyl and they sound fantastic. Don’t hesitate, get them today!

Ultra comfortable, amazing sound quality and noise cancellation!

The sound quality is outstanding extremely comfortable

These headphones are really great. Sound quality and Noise cancelation is excellent. I like the touch control and battery life, there is a slight issue where the speak to talk kicks in when I don't want it to but I've only had them for a few weeks and still learning so it's still early to give a full review. On the whole, I am really happy with the product and will definitely recommend it.

Absolutely amazing headphones. Noise cancellation is unbelievably good. Very comfortable on the head and a good build quality. Hard body case isn't too bulky and provides good protection for the headphones.

Great product overall. Excellent noise cancelling. Some features don't work particularly well, the auto-pause when headphones are taken off head only works about 40% of the time so it's not something to rely on. Switching between modes (noise cancelling, ambient noise on, ambient noise off) is instant, yet for some reason the voice that tells you what mode you're on mutes audio and takes far too long, let me change listening mode in peace - I know which mode i'm on. Lastly, headphones are far too big for my head - they'll fall off if I bend down and touch my toes.

Brilliant comfortable and great noise cancelling headphones highly recommend

When it cups my ears and the music starts, I can barely hear any ambient noise and the sound quality takes my mind away!

I bought these as a up grade from Bose QC and the difference is spectacular well pleased

I had been looking for a headphone to replace my ear pods. Best decision ever was getting the WH1000XM4

I’ve tried Beats studio noise cancelling headphones and they work - but the xM4s blow them away easily. It’s another league. So much so that I need to disable the noise cancelling if I need to listen out for deliveries as I won’t hear the door. They’re incredibly comfortable to wear as well

Superb features, sound quality is outstanding, excellent noise cancellation!

As a former Club DJ and audiophile I found the sound quality to be excellent at this price point. Noise cancelling worked very well. Headphones are comfortable. My complaint is the touch sensor control, it does not work very well and I find myself hanging up calls when trying to simply adjust the volume. Please provide buttons on the next iteration of these.

Sony seems to have addressed all potential improvements needed in XM3. The XM4 are just perfect now. Use them for hours at a time with no fatigue. Amazing noise cancelling, greatly improved from XM3 and sound quality alike. I can only say that I can't wait for XM5 one day when the noise-cancelling will hopefully get even better than the amazing one on XM4.

Really Impressed by the headphones, re introduced me to the pleasures of radio

The music quality is well rounded with good bass and clear sound. Easy to use. Unfortunately the product is not perfect as there is a background high frequency sound. Can probably give a headache if i just used it for noise cancelling.

Best headphones I've ever had, so comfortable to wear even with glasses, noise cancelling is amazing. They work well with sony headphone app. Amazing headphones 10/10

The bluetooth connection, especially the "simultaneous 2 devices connected" is practically unusable. The microphones for calls (via slack, skype..) are totaly unusable.

It took me quite a while reading up reviews on NC headphones before I decided on the XM4. My previous cans were QC25 and the XM4s are a big step up in all areas. Buy them, you will not be disappointed!

Fantastic connectivity, superb sound and noise cancellation, quite unbeatable really. You get a lot more than what you pay for.

Hands down the best headphones I have ever had. Premium features and first class build features. Wonderful packaging and a well thought out case that has all the necessary accessories for travel.

This is my first pair of noise cancelling headphones ever and I’m very happy that I went with this model. Very comfortable, good noise cancelling, good sound quality and it’s great that it comes with a case and audio cable. One downside is that when I am connect to my iPad and laptop simultaneously, the Bluetooth is quite unstable. One device may drop unexpected and when I receive calls from the second Bluetooth device, its connection is unstable. I was hoping the multi-device connectivity will work nicely but I guess the current technology is a stretch at the moment.