5

4.4 based on 5 customer reviews

2
3
0
0
0
Design

Excellent

Ease of Use

Excellent

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

5 Customer Reviews

0

Great unit, needs SW improvements

XAV9500ES 23 January 2022 by Reims (USA) Verified Purchaser Verified

I bought this unit looking for excellent sound quality and was not disappointed. Top-notch audio with individual speaker tone adjustment, etc. But some areas need improvements: A) I use a USB drive to get the best possible sound from hi-end music files (DSD, FLAC, etc.). However, the USB drive interface is minimal, and it will just list your folders and files. It does not build a library to sort by Artist, Album, genre, etc. B) For such a large screen, the amount of information shown from MP3TAGs is minimal. Only Title (up to 64 characters in two lines), Album (up to 45 characters), and Artist (up to 45 characters) are displayed. There is enough room to show genre, year, etc. C) "Title" changes font size based on the number of characters. Please stop doing it. Keep the same font consistently. D) Please kill the auto-play option for the USB drive! Every time you start the car, the unit will scan the USB while playing the last song. If that previous song is finished before the scan is completed, the unit will always jump to the first song in the first folder! E) I don't have a backup camera, and even though I switched off the option, the unit always tries to show a backup camera when I hit reverse. F) This is a hardware annoyance - you may adjust the screen sideways, tilt, depth, and height but not spin it towards the driver. In my case, it is pointing to the back seats! G) There are individual volume levels for different sources (Media, Phone Call, Ring Tone, etc.), but they should be relative to the overall volume. So, for example, if I lower the unit volume, all sources should lower their levels in the same amount. H) The manual talks about an RM-X400 remote. Nobody has it. It is impossible to buy (at least in the US). I) The "Sound" adjustment is present in two different menus for different sound adjustments (Basic Setting Operation as "Sound" and System Menu as "System Sound"). They should be together in one option. J) Smaller fonts and icons in general, smaller icons in Apple Car Play, map resolution, etc. are also areas for improvement.

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Good

10

1

0

Absolutely LOVE my Sony Infotainment Deck XAV9500E

XAV9500ES 21 December 2021 by Emily C (USA) Verified Purchaser Verified

I drive a 2007 Toyota RAV4 and wanted to install an aftermarket infotainment system to finally go handsfree and use Apple Car Play to connect via BT (and/or hard wired). The user interface with this deck is seamless and super user-friendly. What was MOST IMPORTANT to me was the Sony Bezel with the volume controls, a home button and buttons to Fast Forward/Reverse music tracks. I had orignally chose a smaller Pioneer but due to a lack of control ontheir bezel, I swapped and upgraded to this 10" Sony ES deck and have been singing praises ever since. Love it!! I needed dedicated control buttons since I did not have steering wheel controls to perform the same functions. THANK YOU SONY for being intuitive to your customer who had these needs with an older vehicle and who would purchase this solution. I paired this deck with ES speakers and the sound quality is what I would expect from an ES Line. Awesome range of sound! I have plans to install at a later date the ES 10in subwoofer. The sound quality is so good that I am compelled to upgrade my music service from Spotify to HD music found on Tidal music app. In addition, the quality of the tablet is wonderful. Visibility in different lighting is really great as well as the viewing angles. Sony now has a smaller size if this ES deck but regardless- I am loving my 10" screen and it is very easy to access and read the screen. THANK YOU SONY!!!!!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

4

1

0

Nearly Perfect

XAV9500ES 05 December 2021 by CLMTY (USA) Verified Purchaser Verified

First of all, I love this head unit. I previously had the Sony AX210 and the 9500es offers a ton of worthwhile updates. The 9500es has an updated version of Sony's operating system, which I think is the best. It's clean, simple, intuitive, easy to use, and aesthetically pleasing. The screen is of course larger, but also much easier to see in the sun with significantly higher resolution and quality. It is also FAR more responsive; it's clear they beefed up the processing hardware quite a bit. The wireless Carplay works flawlessly and I cannot imagine going back to wired. The EQ is basically endlessly adjustable, and the sound is great. I've used it both off the head unit directly and amplified, no complaints on either. iDatalink Maestro works equally well on both units, no complaints there. I would highly recommend this head unit and believe it is the best on the market. So why only 4 stars? It does have a couple of areas with room for improvement. The good news is that some of them could probably be addressed via software updates: -No wired Carplay option despite having a USB-C high amp port. Why does this matter? Wireless Carplay uses a lot of battery, so you end up plugging your phone in any way on longer trips. It's also an easy way for friends to play their phones in your car without fully linking with the system. Wired is also currently the only way to get the highest quality audio via CarPlay. -The customizable buttons don't have an option for the equalizer. -No line in

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

9

1

0

Excellent dac, needs a few minor improvements

XAV9500ES 20 November 2021 by Church4lfe (USA) Verified Purchaser Verified

First impressions have been positive. The operating system is simple and really easy to use. I'd like to see the ability to turn off the internal amp, and individual speaker lvl adjustment added into the software, as well as wired apple car play support added in, since apple won't stream hi res wirelessly. Possible backlight, and contrast added for the display for daytime use, and Android auto to not default to the map on restarts. But otherwise it's an excellent unit with nice adjustments.

Sound Quality

Excellent

Features

Average

Design

Good

Ease of Use

Excellent

9

4

0

Everything you want and need

XAV9500ES 20 November 2021 by Steveinva (USA) Verified Purchaser Verified

Hi res playback is stellar, best head unit on the market

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

6