- What is the Extended Warranty Service Plan and how can it be purchased?
- Can a disc with DTS-HD™ audio be played on the Blu-ray Disc® player?
- Where to find MP3 download program information regarding the SONY BMG XCP Exchange Program or SONY BMG CD Technologies Settlement.
- The disc tray does not eject when the OPEN/CLOSE button is pressed.
- How to obtain replacement parts, accessories or software for a Sony® product.
- Poor picture quality on some discs
- The picture quality seems poor when connected to a high-definition TV using HDMI or component video cables.
- There is no picture and the TV screen is completely black.
- What type of video quality does Blu-ray Disc® technology offer?
- When connected to the television using the component video connection, the video is not clear when playing certain discs.
- The picture from the Blu-ray Disc® (BD) player is not displayed in the appropriate colors on the TV when connected with component video cables.
- There is no sound or audio when using a HDMI® connection.
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- What are the differences between BD-ROM profiles?
- Black bars are displayed on the top and bottom of the TV screen.
- Can Blu-ray Disc® media be played on a DVD player?
- Can a universal remote control be programmed to operate a Blu-ray Disc™ player?
- Can a DVD player remote control operate the Blu-ray Disc® player?
- Error: WRT FAILED is displayed when attempting a firmware update.
- DATA-CD appears when the upgrade disc is inserted.
- ERROR: This function is prohibited by this disc appears when attempting to play a movie from the Top Menu screen
- Error: DATA DISC is displayed when trying to play a digital copy of a movie.
