Article ID : 00010906 / Last Modified : 03/29/2019

The video is distorted after installing the NVIDIA® video adapter update.

    You may see horizontal lines of different colors or other video distortion on the LCD if you install the NVIDIA video driver update without installing the latest BIOS update or using the NVIDIA graphics driver uninstaller.


    To resolve the issue, follow the procedure below:

    NOTE: The following updates and the uninstaller are available online through the Drivers & Software link on this page.

    1. Use the NVIDIA graphics driver uninstaller to remove the NVIDIA video driver.
    2. Install the latest BIOS update.
    3. Install the NVIDIA video driver update.