Customer Support

Visit the sites below to get contact information and help with Sony products and services.

Frequently Asked Questions

Where can I find information on product recalls and replacement programs?

Where can I direct a marketing sponsorship proposal?
Where can I get a copy of your Annual Report and Financial Statements?

Who should I contact if I'm experiencing technical difficulties with this site?

Media Relations Contacts

Sony Corporation of America +
Lisa Gephardt
Senior Director, Corporate Communications

Sony Pictures Entertainment +
Robert Lawson
Chief Communications Officer

Sony Interactive Entertainment LLC +
Jennifer Clark
Senior Vice President, Communications

Sony Biotechnology, Inc. +
Natalie Nunez
Internal Communications, Manager for the Sony Biotechnology

Sony Electronics +
Cheryl Goodman
Head of Corporate Communications

Sony Music Entertainment +
Amanda Collins
Executive Vice President, Corporate Communications

Sony DADC +
Lisa Gephardt
Senior Director, Corporate Communications,SCA

Sony Mobile Communcations +
Don Mesa
Senior Director of Marketing

Sony ATV/Music Publishing +
Paul Williams
Vice President, Communications

Sony Rewards +
Lisa Gephardt
Senior Director, Corporate and Product Communications

Social Responsibility Contacts

Sony Corporation of America +
Karen E. Kelso
Vice President, Sony USA
Sony Electronics +
Julie Wenzel
Sr. Manager, Community Relations
Sony Pictures Entertainment +
Janice Pober
Senior Vice President, Global Corporate Social Responsibility