Article ID : 00013462 / Last Modified : 07/23/2019

How to pair the wireless keyboard and mouse with the computer.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The steps below are applicable in the following cases:

    • When using a new wireless keyboard or mouse
    • When either of the wireless keyboard or mouse is not working

    IMPORTANT:

    • This procedure must be performed for each device you are trying to connect.
    • If neither device is working, connect a USB mouse to the computer so you can complete the procedure.
    1. Click the Start button and then click Computer.
    2. In the Computer window, double-click Local Disk (C:) and then double-click the WConnectTool folder.
    3. In the WConnectTool folder, double-click WConnect.

      NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, or click Yes.

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    4. Turn off the keyboard or mouse using the power switch.

      NOTE: For information about the power switch on the keyboard or mouse, check the specifications or supplied operations guide. Manuals are posted on your model support page.

    5. Turn on the keyboard or mouse using the power switch.
    6. Verify the device works properly and then click the Done button. Image