Article ID : 00015054 / Last Modified : 07/30/2018

Screen Goes Black When I Switch to HDMI Input

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

This occurs after you connect a source device with an HDMI® cable, and then press the Input button. It may take the computer several seconds for the display to appear after switching to the HDMI input while it waits for a response from the source device. If the video still doesn't appear, check the following:

  • Make sure the HDMI cable is securely connected.
  • Try other HDMI inputs on the connected device.