Article ID : 00015054 / Last Modified : 07/30/2018

Screen Goes Black When I Switch to HDMI Input

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This occurs after you connect a source device with an HDMI® cable, and then press the Input button. It may take the computer several seconds for the display to appear after switching to the HDMI input while it waits for a response from the source device. If the video still doesn't appear, check the following:

    • Make sure the HDMI cable is securely connected.
    • Try other HDMI inputs on the connected device.