Article ID : 00017800 / Last Modified : 07/28/2015

The AirPlay function is not available after updating the Apple iTunes application.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the AirPlay® feature of the speaker cannot be found after the Apple ® iTunes® application was updated, your security software or Windows® firewall setting may be preventing the Apple iTunes application from communicating.

Change the security settings on your computer, which should then allow playback of your Apple iTunes application using the AirPlay feature.