Article ID : 00023118 / Last Modified : 04/10/2018

Obtain Out-of-Warranty Service on a VAIO Computer

    Product Support for Computers Manufacured by VAIO Corporation

    Product Support for VAIO Computers Manufactured by Sony Corporation

    • If the problem you are having concerns only a computer part or bundled accessory, a replacement part or accessory may be available. Go to Parts and Accessories.  
    • Before submitting the computer for repair, make sure to:
      • Remove all CD/DVD and Blu-ray Disc™ media from the optical drive.
      • Include the Battery and AC Adapter with the computer.
      • Clearly document the exact damage or problem of the computer or accessory, and list all components being provided with the repair.

    Go to Product Repair.