Product Support for Computers Manufacured by VAIO Corporation
- VAIO Corporation support website
- VAIO Corporation support phone number: 855-981-8246
Product Support for VAIO Computers Manufactured by Sony Corporation
- If the problem you are having concerns only a computer part or bundled accessory, a replacement part or accessory may be available. Go to Parts and Accessories.
- Before submitting the computer for repair, make sure to:
- Remove all CD/DVD and Blu-ray Disc™ media from the optical drive.
- Include the Battery and AC Adapter with the computer.
- Clearly document the exact damage or problem of the computer or accessory, and list all components being provided with the repair.
For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.
For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.