Article ID : 00027704 / Last Modified : 08/16/2015

Unable to output Dolby Digital® 5.1 surround sound technology from the computer.

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Follow the below steps to enable or utilize Dolby Digital 5.1 surround sound technology:

  1. To output sound using the Dolby Digital 5.1 technology, the computer must be equipped with the appropriate hardware and software necessary to produce sound using the Dolby Digital 5.1 technology.
  2. Computers that are equipped with this hardware will say Optical/Digital by the headphone jack, or will have an SPDIF output device in sound properties.
  3. Ensure the option to enable Dolby Digital 5.1 surround sound technology through the SPDIF or optical interface is selected in the audio options of the decoding software.

NOTE: In order to utilize this feature a Male Mono Miniplug to Mono RCA, or a male Optical cable will be required. This must then be connected to the Digital / Coaxial input of the home theater system or audio amplifier.