Article ID : 00028346 / Last Modified : 07/23/2019

Are there any restrictions on USB connectivity?

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Operations using a USB connection cannot be guaranteed in the following situations:

  • Other USB devices are connected to the computer (except for the keyboard & mouse).
  • A USB hub is being used.
  • Two or more cameras are connected to the computer.
  • A USB extension cable is being used.
  • The USB port of the keyboard is being used.