Article ID : 00028346 / Last Modified : 07/23/2019

Are there any restrictions on USB connectivity?

    Operations using a USB connection cannot be guaranteed in the following situations:

    • Other USB devices are connected to the computer (except for the keyboard & mouse).
    • A USB hub is being used.
    • Two or more cameras are connected to the computer.
    • A USB extension cable is being used.
    • The USB port of the keyboard is being used.