Article ID : 00028652 / Last Modified : 06/13/2014

How to clean dust or dirt from the inside of the lens.

Applicable Products and Categories of This Article

To clean dust or dirt from the inside of the lens, the camera or lens should be serviced by an authorized technician.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.

  

For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.