Article ID : 00031890 / Last Modified : 12/15/2015

VAIO notebook computer battery troubleshooting guideline.

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Contained in this solution are a battery troubleshooting guidelines, troubleshooting steps for error message, recommendations on how to help maximize the battery life and other important information regarding the battery.

These information represent a guideline for all battery related issues.

IMPORTANT:

  • Only genuine Sony batteries are supported for use in Sony VAIO® computers. Sony does not support third-party batteries.
  • The advertised battery life specifications are estimated times only and will vary depending on usage.
  • Extended life batteries for some models may be available for purchase online through the Parts & Accessories Sales web site.