Article ID : 00032066 / Last Modified : 02/13/2018

The TV turns off and on by itself, reboots, or the standby light is blinking eight times.

Applicable Products and Categories of This Article

IMPORTANT: This answer only applies when the Standby light is blinking 8 times. If you have a different number of blinks, please see this answer .

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Follow these steps if the TV turns off and on by itself, reboots, or the standby light is blinking eight (8) times.

IMPORTANT: This includes disconnecting any connections to a modem, router or other Internet devices.

  1. Disconnect the TV from the network.
    • If using a wired connection, disconnect the LAN cable.
    • If using wireless connection, turn off the router and the modem.
    • If using a USB wireless LAN Adapter (UWA-BR100), disconnect the USB wireless LAN Adapter from the TV.
  2. Perform a power reset  on the TV.
  3. Perform a factory reset .

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    NOTES:

    • If the Reset message does not appear and the TV turns off and on or if the reset procedure does not start immediately after the picture or display information appears, the reset will not work properly. In this case, start the procedure again.
    • The initial setup screen displays if the reset procedure is performed correctly.
  4. Follow the on-screen instructions to complete the Initial setup.

    NOTE: In performing the Initial setup, skip Network setup and IR blaster setup.

  5. If the issue is not resolved, perform a software update .