Article ID : 00046246 / Last Modified : 11/13/2013

The Google Chrome browser seems to be open twice on the taskbar.

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This issue can occur when the incorrect user profile has been corrupted or removed from the Google Chrome™ browser settings. To set the Chrome browser back to normal, use the File Explorer or Windows Explorer to navigate to the C:\Users\[Your Name Folder]\App Data\Local\Google\Chrome directory and delete the User Data folder. Once the folder has been deleted, restart the computer.

IMPORTANT: In order to access and delete the User Data folder it may be necessary to first configure the operating system to show all files and folders: