Article ID : 00050289 / Last Modified : 11/05/2013

When using the PowerDVD software I get software errors, the Blu-ray disc is not detected, or there are movie playback issues.

    Follow these steps to troubleshoot various Cyberlink® PowerDVD® software issues.

    IMPORTANT: Before beginning this procedure, click the download and install all available driver, system and application updates. Downloads are posted on your model support page.