Article ID : 00054328 / Last Modified : 03/29/2019

How to make sure the Wi-Fi feature is turned on.

    Follow the steps below to verify wireless connectivity:

    1. Point to (but do not click) the lower-right or top-right corner of the screen, and then click to select the Settings charm. Image

      NOTE: The Windows Logo + I key combination will also take you to the Settings screen.

    2. In the Settings screen, click the Networks icon. Image
    3. In the Networks screen, click to make sure the Wi-Fi option is set to On.
    4. Once the Wi-Fi option is confirmed to be On, verify the connection to the desired access point. Image