IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Below is a table of frequently asked questions (FAQs) about the Wireless Radio Commander and Wireless Radio Receiver.
|Cannot perform radio wireless flash or remote shooting even when the Wireless Radio Commander is attached to a compatible camera.||
When performing wireless radio flash or remote shooting using Wireless Radio Commander, pairing of the Wireless Radio Commander and the Wireless Radio Receiver is needed before use.
|Can the flash connected to the Wireless Radio Receiver while shooting be fired using the remote release function?||
The flash cannot be fired when it is connected to the Multi Interface Shoe or flash sync terminal while using the remote release function. To fire the flash, connect the Wireless Radio Receiver to a camera with a Multi Terminal Connecting Cable (sold separately), and directly attach the flash to the Multi Interface Shoe of the camera.
|Is it possible to fire the flash by pressing the measurement button of the flash meter connected the flash sync terminal of the Wireless Radio Commander or the Wireless Radio Receiver?||No, it is not possible. The flash sync terminal of the Wireless Radio Commander and the Wireless Radio Receiver are exclusively for output only. Use the TEST button of the Wireless Radio Commander to perform test flash.|
|The flash connected to the flash sync terminal of the Wireless Radio Commander or Wireless Radio Receiver emits light prematurely and does not sync with the flash.||Check if the flash connected to the flash sync terminal is set to the slave flash function. If the slave flash function is set to on, the flash will not sync because it reacts to the pre-flash before the exposure. Set the slave flash function to off.|
For details on the Wireless Radio Commander or the Wireless Radio Receiver, refer to the compatibility website.