IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Depending on the app (streaming service), the surround sound volume may be louder if it's streaming from a device that's connected to the (eARC/ARC) HDMI® port on your TV. To reduce the volume difference, set the Digital audio output to PCM.
- On the supplied remote, press the HOME button.
- Select Settings.
- The next steps will depend on your TV menu options:
- Select Sound > Digital audio out > PCM. Or:
- Select Display & Sound > Audio output > Digital audio out > PCM.