Article ID : 00229854 / Last Modified : 06/03/2020

Can't pair the headset with a second or another Bluetooth device

    To pair your headset with another or more Bluetooth® devices, make sure it's in pairing mode. Depending on the connection, follow these steps to pair your headset:

    Devices with Near Field Communication (NFC™) support

    1. Turn on the NFC function of the Bluetooth device.
    2. Remove the left and right units from the charging case.
    3. Verify that the headset indicator has changed from red to a flashing blue.
    4. Touch the Bluetooth device with the charging case.
    5. Follow the instructions on the Bluetooth device screen to complete the device registration and connection.

    Non-NFC supported device

    1. Remove the headset from the charging case.
    2. Wear the headset on both ears.
    3. Press and hold the buttons (or the touch sensors) on both the left and right units for about 7 seconds until the voice guidance "Bluetooth pairing" is heard from the left unit of the headset.
    4. Turn on the Bluetooth function of the Bluetooth device.
    5. Select the model name of the device displayed on the Bluetooth device.
    6. Follow the instructions on the Bluetooth device screen to complete the registration and connection.