Why is the recorded sound very low when Google Voice Match is active?
Valid for
- Xperia® 10 II
Information / Solution
A new software update (version 59.0.A.6.24 or higher) has been released to fix this issue.
Note: Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.
Temporary Solution before software update release
- If you experience that the recorded sound in video recording is very low when Google™ Voice Match is active, try to turn off the Voice Match when you record the video.
- Turn off Google Voice Match
- Find and tap Settings → Google → Account services → Search, Assistant and Voice → Voice → Voice Match
- Tap Ok Google to off
Product Repair
Repair information and service assistance
Contact Support
Product support & customer relations
Register a Product
Keep track of all your products in one location
Parts & Accessories
Product information and sales assistance
Community
A place where you can find solutions and ask questions
Support by Sony (Mobile App)
Get Support Content on the Go!
