Article ID : 00252664 / Last Modified : 10/12/2020

The battery does not charge 100%

    Valid for

    • Xperia 5 II

    Solution

    The battery will only charge up to 80% or 90% of the battery capacity at all time, if the Always mode in the Battery Care settings is set to ON. This limits the battery charge in order to help extend the battery's lifespan.

    Note: You can choose either 80% or 90% for the charging limit when you select the Always mode in the Battery Care setting.

    Charge the phone battery 100%:

    1. SettingsBatteryBattery care.
    2. Set the Always mode toggle to OFF.