If food or treats do not appear in the Food Bowl when using AR (Augmented Reality), check the following:
Check whether your smartphone supports AR
- AR availability depends on your device and the version of the My aibo app you are using.
- With My aibo app version 2.9.0 or later, a simplified AR display is available on some devices that do not fully support AR.
Check the Food Bowl conditions
The Food Bowl may not be recognized correctly in the following situations. When this happens, food or treats may not appear or may not display properly in AR mode.
- An object is placed on or inside the Food Bowl.
- Part of the Food Bowl is covered or blocked from view.
- Your smartphone or tablet is too far from the Food Bowl.
Make sure the entire Food Bowl is visible, move your device closer to it, and try again.
How to use AR display
- Open My aibo app, and select Food.
- Select Belongings, then choose a meal or treat.
- Select Give to aibo, then switch the display mode to AR.
- Tap the screen to place the food.
- Drag to adjust the viewing angle and pinch to zoom in or out.
- Pinch to zoom in or out.
Note: If the Food Bowl cannot be recognized correctly, food or treats may not appear or may not display properly in AR mode