If the LED repeatedly blinks purple, it may not be charging properly.
- Please unplug the USB cable from the charger without touching the area around the USB port.
In the following cases, the LED on the device will blink purple for about 8 seconds, and the cooling/warming function will stop automatically.
- The temperature inside the device is higher than expected.
- The temperature of the stainless steel contact surface in the cooling and warming section is higher or lower than expected.
If this occurs, please wait for up to 10 minutes before attempting to operate the device again. - A temporary error has occurred inside the device.
- The fan inside the device is not operating properly.
If this occurs, try operating the device again.
If the problem persists, please  Contact the Product Support team  for further support.