The INZONE H9 II headphones do not operate properly

Check the following to troubleshoot this issue:

• Reset the headphones.
  Note: Resetting the headphones doesn't delete the pairing information.
• If the issue still persists, initialize the headphones.
  Note: Initialization returns the headphones to factory settings, and all Bluetooth pairing information is deleted. Perform the Bluetooth® pairing again.

For more details on how to reset or initialize your headphones, refer to Resetting the headset and Initializing the headset to restore factory settings