Article ID : S1Q0030 / Last Modified : 12/11/2003

Important Safety & Recycling Information / Revised CLIÉ Operating Instructions

Applicable Products and Categories of This Article

Dear Valued Sony CLIÉ Handheld Customer,

Most CLIÉ handhelds are powered by a rechargeable lithium-ion battery that offers long battery life. Sony is providing additional safety information below for the following Sony CLIÉ handheld models equipped with the capability to remove the internal lithium ion battery and which contained related removal directions for recycling in the models' operating instructions:

NR/NX Series: PEG-NR70, PEG-NR70V, PEG-NX60, PEG-NX70V, PEG-NX73V, PEG-NX80V
SJ Series: PEG-SJ33
TG Series: PEG-TG50
TJ Series: PEG-TJ25, PEG-TJ35
UX Series: PEG-UX40, PEG-UX50

Lithium-Ion batteries are sensitive and should never be removed from the above-listed models unless the battery has been discharged. Simply because a unit may not operate does not necessarily indicate a battery has discharged. In addition, metal instruments such as pliers or tweezers should not be used to remove the internal batteries. Otherwise, a risk of short circuit and overheating could exist, potentially resulting in injury.

ALL USERS OF THE ABOVE-REFERENCED MODELS SHOULD THEREFORE NOT REMOVE THE INTERNAL LITHIUM-ION BATTERIES UNDER ANY CIRCUMSTANCE.

Customers should disregard the directions in the operating instructions regarding battery disposal/recycling. When disposing of CLIÉ handhelds (or other Sony computer products), customers should instead visit www.eiae.org, a website maintained by the Environmental Issues Council of the Electronic Industries Alliance, for detailed information on local or national recycling programs available to U.S. consumers. Sony is a participating member of the Electronic Industries Alliance which promotes responsible disposal of electronic products.

As always, if you are experiencing performance issues with your CLIÉ handheld, please visit Sony's CLIÉ customer support site at http://www.sony.com/cliesupport for assistance. Customers should never remove the internal battery while attempting to troubleshoot issues with the CLIÉ handheld. If you have questions, please contact Sony at (877) 760-SONY(7669).

Sincerely,

Sony Electronics Inc.