Article ID : S1Q0073 / Last Modified : 04/14/2005

Information about DVD+RW 8cm Disc Compatibility

    Dear Valued Sony® DVD Handycam® Camcorder Customer:

    We wanted to remind customers that playback of video recorded with DVD Handycam Camcorders cannot be guaranteed on all home DVD players, computer DVD drives, and PlayStation 2 consoles. Some players, drives, and video game consoles lack the ability to read due to the optical reflection standard of DVD+-R/RW 8cm discs and/or due to encoding incompatibilities.

    Sony has identified a specific compatibility issue to which we want to alert customers. It affects the playback of content recorded on DVD+RW 8cm discs using the following Sony DVD Handycam Camcorders:

    • DCR-DVD7
    • DCR-DVD92
    • DCR-DVD103
    • DCR-DVD203
    • DCR-DVD403

    We have identified certain Sony products that cannot play back content recorded on this DVD+RW media. Other non-Sony branded playback devices may be affected as well. Please check with your device manufacturer for any incompatibility issues.

    Sony Products Affected:

    • DVD Recorders:
      • RDR-HX900
      • RDR-GX300
    • DVD Players:
      • DVP-FX1
      • DVP-F5
      • All models released before 2000
    • VAIO® Computers and Peripherals
      • All models released before May, 2004 (except the PCGA-DDRW1)

    There are two options available to play back content recorded on DVD+RW discs in the above-listed Sony products. These options are as follows:

    • Connect the Sony DVD Handycam Camcorder directly to the television and use it as the playback device.
    • If you have a personal computer, rewrite the recorded content to a DVD-RW disc using the Picture Package software supplied with the camcorder. NOTE: This software is not available or supplied with the DCR-DVD92.
    • If your DVD playback device cannot recognize DVD+RW 8cm discs, we recommend that you attempt to record using DVD-RW 8cm discs in the future.

    Sony is making this announcement as part of our ongoing commitment to maintain excellent product quality and service. Thank you.

    Sincerely,

    Sony Electronics Inc.