Article ID : S1Q0513 / Last Modified : 09/16/2016

Compatibility Notice for DualShock®4 Controllers

Applicable Products and Categories of This Article

Dear Valued Sony Customer,

The new DualShock®4 wireless controller (model: CUH-ZCT2Uxx) for PlayStation® systems cannot be used with the BRAVIA® TV and/or Blu-Ray Disc™ players listed below.

For these models, please use the DualShock®4 (model: CUH-ZCT1Uxx) instead.

We apologize for any inconvenience this may cause.

Affected Models*

Blu-ray Disc Players

BDP-BX350
BDP-BX370
BDP-BX650
BDP-S1500
BDP-S1700
BDP-S2500
BDP-S3500
BDP-S3700
BDP-S5500
BDP-S6500
BDP-S6700
UHP-H1

BRAVIA TVs

KDL-32W600D
KDL-40W650D
KDL-48W650D
KDL-50W800C
KDL-55W650D
KDL-55W800C
KDL-55X830B
KDL-65W850C
KDL-65X830B
KDL-70X830B
KDL-75W850C
XBR-43X800D
XBR-43X830C
XBR-49X700D
XBR-49X800C
XBR-49X800D
XBR-49X830C
XBR-49X850B
XBR-55X700D
XBR-55X800B
XBR-55X810C
XBR-55X850B
XBR-55X850C
XBR-55X850D
XBR-55X900B
XBR-55X900C
XBR-55X930D
XBR-65X750D
XBR-65X800B
XBR-65X810C
XBR-65X850B
XBR-65X850C
XBR-65X850D
XBR-65X900B
XBR-65X900C
XBR-65X930C
XBR-65X930D
XBR-65X950B
XBR-65Z9D
XBR-70X850B
XBR-75X850C
XBR-75X850D
XBR-75X910C
XBR-75X940C
XBR-75X940D
XBR-75Z9D
XBR-79X900B
XBR-85X850D
XBR-85X950B
XBR-100Z9D

*Model availability varies by region.