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    Sony SupportReceivers & Amplifiers

    STR-AN1000

    360 Spatial Sound Mapping 8K 7.2ch AV Receiver |STR-AN1000 / Included components may vary by country or region of purchase: RMT-AA511U

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    Popular Topics

    Internet Connection Drops Out or Loses Connection
    The Remote Control Doesn't Work
    What is the Audio Return Channel (ARC) feature?
    Hear TV Sound Through the A/V Receiver or Home Theater System Speakers
    No sound from the audio system connected to the TV through ARC
    What gauge of speaker wire is recommended for connecting speakers to a stereo system?
    How to troubleshoot if there is no sound or intermittent sound from the speakers.
    PROTECT or PROTECTOR is flashing in the display of the home audio device

    Product Alerts

    • End of support notification for products using the Windows 10 operating system
    • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

    Downloads

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    • Windows 11
    • OS X
    • System Software
    Release Date
    • Firmware Update to Version 1.491Release Date: 03/31/2026
      03/31/2026
    • Sony | Music CenterRelease Date: 03/16/2026
      03/16/2026

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    Manuals & Warranty

    Notice when connecting optional speakers or subwoofer
    • English
    • Spanish
    File Size
    Release Date
    • [PDF]Warranty(980 KB)Release Date: 03/04/2019
      980 KB
      03/04/2019
    • Help Guide (Web manual)File size is not provided.Release Date: 04/07/2025
      04/07/2025
    • [PDF]Operating Instructions(6.32 MB)Release Date: 04/07/2025
      6.32 MB
      04/07/2025
    • [PDF]Startup Guide(1.04 MB)Release Date: 02/01/2023
      1.04 MB
      02/01/2023

    Product Self-Repair Manual Insert

    For availability of repair parts and instructions, please visit the Self Repair section on our Product Repair page.

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    Questions & Answers

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    • The network update fails
    • End of support notification for products using the Windows 7 operating system
    • Which optional speakers can my soundbar, home theatre system, AV amplifier, or AV receiver connect to?
    • Which Sony audio products support exclusive BRAVIA TV features?
    • I can't connect my soundbar or home theater system to an optional speaker (BRAVIA Theatre Sub 9 / BRAVIA Theatre Sub 8 / BRAVIA Theatre Sub 7 / BRAVIA Theatre Rear 9 / BRAVIA Theatre Rear 8)
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    Videos

    Open video player
    [VIDEO] Wireless Rear Speaker and Subwoofer setup on the STR-AN1000 7.2ch 8K A/V Receiver
    > Watch this video in the article
    Open video player
    [VIDEO] Acoustic Center Sync setup on the STR-AN1000 7.2ch 8K Receiver
    > Watch this video in the article
    Open video player
    [VIDEO] Sound enhancements on the Music Center App
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