Sony SupportSTR-DN840

Article ID : 00398725 / Last Modified : 05/13/2026Print

Network service termination for certain Sony Electronics products

    Dear Valued Sony Customer,

    Network services will be terminated on certain Sony audio and video products effective November 17, 2026.

    As a result of this termination:

    • Access to supported network services will no longer be available on affected models.
    • Any downloaded network services may no longer be accessible on affected models.
    • Beginning November 18, 2026, icons associated with these services may be removed from affected models.

    We apologize for any inconvenience and appreciate your understanding.

    Services ending

    • Amazon Prime® Video
    • Google Cast™
    • Netflix®
    • Pandora®
    • Slacker Radio®
    • Spotify®
    • Vudu®

    Affected models

    Audio and Micro Component Systems

    • CMT-MX700NI
    • HAP-S1
    • HAP-Z1ES
    • MAP-S1
    • NAC-SV10

    AV Receivers

    • STR-DA1800
    • STR-DA2800ES
    • STR-DA3700ES
    • STR-DA5700ES
    • STR-DA5800ES
    • STR-DN1020
    • STR-DN1030
    • STR-DN1040
    • STR-DN1050
    • STR-DN1060
    • STR-DN1070
    • STR-DN1080
    • STR-DN840
    • STR-DN850
    • STR-DN860
    • STR-ZA810ES

    Blu-ray Disc™ Players

    • BDP-BX18
    • BDP-BX37
    • BDP-BX38
    • BDP-BX57
    • BDP-N460
    • BDP-S185
    • BDP-S270
    • BDP-S280
    • BDP-S370
    • BDP-S380
    • BDP-S390
    • BDP-S470
    • BDP-S480
    • BDP-S570
    • BDP-S580
    • BDP-S770
    • BDP-S780

    Blu-ray Disc™ Home Theater Systems

    • BDV-E280
    • BDV-E370
    • BDV-E470
    • BDV-E570
    • BDV-E580
    • BDV-E770W
    • BDV-E780W
    • BDV-E870
    • BDV-E880
    • BDV-F7
    • BDV-HZ970
    • BDV-IZ1000W
    • BDV-L600
    • BDV-T28
    • BDV-T57
    • BDV-T58

    Media Players

    • FMP-X10
    • SMP-N100
    • SMP-N200

    Soundbars

    • HT-CT790
    • HT-CT800
    • HT-NT3
    • HT-NT5
    • HT-RT5
    • HT-ST5000
    • HT-ST9
    • HT-XT2
    • HT-XT3

    Wireless speakers

    • SA-NS310
    • SA-NS410
    • SA-NS500
    • SA-NS510
    • SRS-X7

    Note: Not all models are sold in all countries or regions.