Sony SupportZV-E1

    Article ID : 00273539 / Last Modified : 01/20/2026Print

    When I insert a memory card that was used to record with another camera and try to play back the images, "?" or "Unable to display." appears

    The "?" or "Unable to display." message may display on the camera if the memory card contains images:

    • That were recorded with another camera.
    • Were deleted or saved using a computer.

    If this occurs, recover the image database files using the MENU of the camera.

    Note: For details on how to recover the database files, refer to Recover Image DB in the Help Guide or operations manual of your camera.