IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
The battery pack will only charge if you turn off your camera and connect it to a computer, or to an AC adaptor, using the USB cable. If you turn the camera on, it will not charge.
- If your camera has a built-in USB cable, use it for charging.
Not all cameras are supplied with an AC adaptor. Check your manual for model-specific information. Manuals are posted on your model support page.