Audio issues, such as imbalanced sound, volume adjustments, and noise
Note: If the issue you are having is a volume difference between the left and right earbuds, refer to the There is a difference in volume between the left and right sides, or the bass (low frequency) sound is insufficient article.
Select the appropriate headphones type or model for troubleshooting steps:
The volume cannot be adjusted
Sound skips when using the headphones
Noise is heard from the headphones
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