Article ID : 00027970 / Last Modified : 04/22/2019Print

How to purchase recovery discs for your computer.


    It is possible to create your own Recovery Media on most computers. Instructions can be found in your product manual.
    Sony Electronics is no longer permitted to sell system recovery media for VAIO PCs that shipped with operating systems released prior to Windows 7.
      If your computer shipped with the Windows 7 operating system (or later), a Recovery Media Kit can be purchased through Encompass Supply Chain Solutions at or 1-866-779-5153.
      If your computer shipped with any operating system released prior to the Windows 7 operating system, please contact Best Buy for VAIO PC repair and recovery options at 1-800-433-5778.