Applicable Model

This information is for the following models:

  • HD-E1
  • HD-E1H
  • HD-E2
  • HD-EG5
  • SN-BA16
  • SN-BA32
  • SN-BA64
  • USM128GU
  • USM16CA1
  • USM16GM
  • USM16GP
  • USM16GQ

The software updates of these models have ended and they are no longer available for download.
To check if your model is affected, you may refer to the Model List below.

Type Model Software
External HDD HD-SL1, HD-SL2, HD-SP1
  • Data Transfer Accelerator
  • Password Protection Manager
  • Backup Manager 2
  • FAT32 Formatter
External HDD HD-E1, HD-E1H, HD-E2, HD-EG5, HD-S1A, HD-SG5
  • Data Transfer Accelerator
  • Password Protection Manager
  • Backup Manager
  • FAT32 Formatter
External SSD SL-BG1, SL-BG2
  • Password Protection Manager
  • Backup Manager
Internal SSD SLW-MG2, SLW-MG4
  • SSD Toolbox
  • Acronis True Image 2015 HD *1
SD Memory Card SN-BA16, SN-BA32, SN-BA64
  • Realtime Backup Utility
USB Flash Drive USM8GQX, USM16GQX, USM32GQX, USM64GQX, USM128GQX, 
USM8GU, USM16GU, USM32GU, USM64GU, USM128GU, 
USM16W3, USM32W3, USM64W3, USM128W3
  • Easy Lock
USB Flash Drive USM-CA1 series, USM-CA2 series,
USM-W3 series, USM-W series, USM-SA1 series, USM-SA2 series, USM-SA3 series, USM-M1 series, USM-MX series, USM-P series, USM-QX series, USM-R series, USM-U series, USM-X series, USM-M series, USM-Q series
  • Format software for USB Flash Drive *2

If you still require to download the other software above, please contact us by selecting your country/region from this list of Contact Centres page.