Sony SupportBlu-ray Home Theater Systems

BDV-E580

Blu-ray Disc™ Player Home Theater System / Included components may vary by country or region of purchase: SS-CTB102, SS-WSB104, RM-ADP057, SS-TSB106

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Questions & Answers: 326

End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Where can I find information about the End User License Agreement (EULA) for my Sony product?To find the End User License Agreement (EULA) for your Sony device, start by checking the device settings. Most Sony products—including TVs, cameras, audio systems, and gaming consoles—include legal terms in the
"Sony | BRAVIA Connect" app compatible modelsControl your BRAVIA and BRAVIA Theatre from your smartphone with the Sony | BRAVIA Connect app. For smooth setup and easy troubleshooting, it makes it even easier to use our TVs and home theatre products. Update
What type of USB device can be used with the Blu-ray Disc player?WARNING: There is a risk of data loss. Do not insert an external memory device that contains other types of existing files. Data corruption may occur. IMPORTANT: Not all Blu-ray Disc® players or Home Theater systems
Network service termination for certain Sony Electronics productsOriginally Posted: 05/13/2026 Cliquez ici pour la version française (Click here for French version). Dear Valued Sony Customer, Network services will be terminated on certain Sony audio and video products effective
End of the Crackle ServiceOriginally Posted: 11/25/2019 Dear Valued Sony Customer, On December 11, 2019, availability of the Crackle Service will end on Sony® Blu-ray Disc™ players and non-Android internet TVs in the United States. After
Netflix ending on some TVs and A/V productsOriginally Posted: 10/01/2019 Dear Valued Sony Customer, Netflix has announced that the Netflix app will no longer be available after December 1, 2019, on some 2009 - 2011 television models, and some 2009-2012 audio/visual
Amazon Prime Video Ending on Some TV and A/V ModelsOriginally Posted: 07/30/2019 Dear Valued Sony Customer, Amazon has announced that they will no longer support the Prime Video™ app on some 2009 - 2013 TV, Blu-ray Disc, and Audio/Video models after September 25
Termination of Disc Information from Gracenote on Blu-ray Disc Players and Home Theater SystemsOriginally Posted: 10/18/2018 Dear Valued Sony Customer, On February 28, 2019, the functions to display disc information from the Gracenote® service will be terminated on Affected Blu-ray Disc™ Players and Home
The Hulu App Disappeared from My DeviceThird Party providers frequently change their services and service availability. For more information on which models the Hulu™ app currently supports, visit the Hulu Help Center Website.

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BDV-E580

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