Article ID : 00246475 / Last Modified : 09/21/2020

How to pair (connect) your Bluetooth speaker or headphones to a notebook or desktop computer

    This article provides instructions on how to pair your Bluetooth® device to a notebook or desktop computer with either a Microsoft® Windows® or Apple® Mac® OS X® operating system.

    Before you start

    • Make sure to turn up the volume level on the computer.
    • Make sure your computer supports the Advanced Audio Distribution Profile (A2DP) Bluetooth® profile.
    • The drivers needed to connect your device to a computer are already included in the operating system.
      • If your computer asks for a Bluetooth driver, contact your computer manufacturer.

    Pairing procedure

    The instructions may vary depending on your Bluetooth device model and computer's operating system (OS). Follow the instructions accordingly.

    Watch the video for instructions or, if you need more detailed instructions, skip to the steps below.

    Step 1: Put the headphones or speaker into pairing mode

    Putting the headphones or speaker in pairing mode, makes it discoverable by the computer.

    The steps to enter pairing mode may vary depending on the device you want to connect. However, most of the time, all you need to do is press and hold the power button for seven seconds.

    Note: The WH-1000XM4 headphones immediately goes into pairing mode when used for the first time. However, the second time you pair it, you will have to press and hold the power button for seven seconds.

    If model-specific instructions are needed, check your product manuals .

    Step 2: Pair the devices and set the sound output on the computer

    The images and descriptions used in these steps are only for an example. What you see may be slightly different depending on your devices.

    Microsoft® Windows® 10 or 8.1 OS

    Microsoft® Windows® 7 OS

    Apple® Mac® OS X® OS

    You are now all set to start listening to music or other streaming content from your computer through your headphones.