I paired my Bluetooth speakers with my computer, but no sound comes out or I can't reconnect

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

To ensure optimal audio playback on your computer, follow these steps:

• On your computer, make sure you select your speakers as your playback device.
  • In the Sound settings of your computer, check if your speaker is set to Default Device.
• Select Priority on Stable Connection (SBC) for the Bluetooth® connection quality of the speaker.
• Make sure the volume of your computer isn't set to mute.
• Close and re-open the audio playback app.
• Turn off the Bluetooth® function of your computer, and then turn it on again.
• Delete the speaker from the list of paired Bluetooth devices, and then pair it again.

Note: Operation for all computers isn't guaranteed.

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