IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
There is a software issue in video processing when using the TV in Game/Graphics mode.
12/02/20: Firmware update version v6.0414 is now available for this issue.
- The automatic update is released on a staggered schedule so it may take a week or so before it is sent to your TV.
- If you don’t want to wait for the automatic update, you can download the update from the page for your TV model and manually install it.