Article ID : 00280273 / Last Modified : 01/20/2026Print

    The TV screen has a reddish tint after turning on the Ambient light sensor

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Change the Color Temperature from Neutral to Cool.

    1. On the remote control, press the Quick Settings ( or ) button.
    2. The following steps may vary depending on your TV menu options:
      • Select Picture & Sound → Picture & Sound → Picture → Color → Color temperature → Cool.
      • Select Picture settings → Picture → Color → Color temperature → Cool.
      • Select Picture settings → Color → Color temperature → Cool.

    If the issue still occurs, turn off the Ambient light sensor:

    1. On the remote control, press the Quick Settings ( or ) button.
    2. The following steps may vary depending on your TV menu options:
      • Select Picture & Sound → Ambient Optimisation Pro → Auto adjust according to ambient light, then set it to Off.
      • Select Picture settings → Picture → Ambient Optimization Pro → Ambient light sensor, then set it to Off.
      • Select Picture settings → Ambient light sensor, then set it to Off.