WARNING! For LCD and PLASMA TVs, this procedure will reset the video calibration settings of your TV. If you paid to have your TV screen specially calibrated, you may want to first perform a power reset . Otherwise, any special calibration settings will be lost.
Reset Your TV
Use the supplied remote control to follow the steps below. Make sure you point the remote control directly towards the front and center of your TV if a step requires you to press a button on the remote.
- Unplug the power cord from the electrical outlet for one minute.
- Plug the power cord back in.
- The TV should turn on automatically. If it doesn't, press the POWER button to turn it on.
- Wait approximately 40 seconds for the TV to completely start up.
- On the remote control, press and hold the UP ARROW button.
- While holding the UP ARROW button, press and hold the POWER button on your TV until Reset appears on the screen. Afterwards, the TV will turn off and then back on.
- Depending on your TV, Reset may not appear on the screen.
- If your TV remains off after performing a factory reset, press the POWER button to turn it on.
- The button may be on the front, top, or side of the TV. If your TV has an Energy Saving switch, be sure to press the POWER button rather than the Energy Saving switch.
- Release the UP ARROW button.
- The initial setup screen displays if the above procedures were performed correctly.
- Follow the on-screen instructions to complete the initial setup.
If the reset didn't complete successfully, disconnect all devices from the TV, turn off or disable the network connection, then repeat the steps above.
- A video presentation about how to perform a factory reset on your 4K HDTV is available.
- Troubleshooting steps are available if one of the LED lights in front of the TV is blinking or flashing .
- The Supplied Remote Control Doesn't Work with the TV .