Article ID : 00045355 / Last Modified : 03/17/2021

The TV picture quality is unstable or intermittently blurs when using one-touch mirroring or screen mirroring

    IMPORTANT:One-touch mirroring is only supported on certain Sony® TVs and Xperia™ mobile devices. Check your device manual for model-specific information. Manuals are posted on your model support page.

    If there's an object obstructing or interfering with the wireless signal between the TV and the mobile device, the picture quality may be unstable or blurry when using one-touch mirroring or screen mirroring. To avoid this issue, remove any objects blocking the wireless signal between the mobile device and the TV. Placing the mobile device near the TV may also fix the issue.

    In addition, the Xperia mobile device has a built-in Wi-Fi® antenna. If the built-in Wi-Fi antenna on your mobile device is covered, it may not attain the one-touch mirroring or screen mirroring features on your TV. Make sure that the built-in Wi-Fi antenna is not being covered by your hand to avoid unstable picture quality. Refer to the instruction manual of your Xperia mobile device for the location of the built-in Wi-Fi antenna.

    Note: Make sure to update the software of your Xperia mobile device to that latest version to avoid this issue. Refer to the instruction manual of your Xperia mobile device for the update procedure.