REON: Frequently Asked Questions on Health and Safety

The device is designed to prevent low-temperature burns from occurring.

Please pay special attention to the following points when using the product.

• Check the condition of your skin about once an hour. If you notice any abnormalities, stop using the unit immediately.
• If the unit feels too hot, stop using it immediately.
• Do not use the unit when sleeping.
• Do not use the unit in bedding or near heaters such as stoves.
• Pay special attention when someone with poor circulation or impaired skin sensation uses the unit.

No, it cannot.

Please refrain from using the product when exercising or performing work that leads to heavy perspiration.

The product is designed to be used around the neck according to the product's operating instructions. Do not use on:

• Areas of the skin with cuts, eczema, or abscesses, etc.
• Areas with skin problems such as dermatitis or severe sunburn, etc.

If you feel that this device is not suitable for your skin, or if you feel unwell after you start using it, stop using it immediately.