How to pair (connect) my Bluetooth wireless headphones with another device

Step 1. Enter the headphones into pairing mode

• When you pair the headphones with a device for the first time or after initializing, the headphones automatically enter the pairing mode when you remove them from the charging case. If you put on the headphones, you will hear a notification sound and the voice guidance saying Bluetooth pairing from the left unit.
• To pair the headphones with a second device, put on the headphones, and press and hold the touch sensors on both units for at least 7 seconds. You will hear a notification sound and the voice guidance saying Bluetooth pairing from the left unit.
  

  Note: If the pairing is not finished within 5 minutes, the pairing mode on the headphones is canceled. If this happens, place the headphones into the charging case again and start the operation from the beginning.

Step 2. Pair the devices

Select your source device from the following list to confirm the pairing procedure:

• Walkman
• Android device (smartphone, tablet)
• iOS device (iPhone, iPad, Apple Watch)
• Computers running Microsoft® Windows® or Apple® Mac® OS X® operating systems
• Sony Android TVs (Scroll to Step 2: Pair the headphones with the TV and follow the steps in that section)

Note: Not all Sony Android TVs can be used with Bluetooth headphones or speakers. Verify your TV supports Bluetooth using the article Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV?

If the issue is not resolved

If the issue is still not resolved, refer to the article Troubleshooting Bluetooth pairing issues.