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    Sony SupportBluetooth Headphones

    WH-1000XM5

    WH-1000XM5 Wireless Noise Canceling Headphones

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    Popular Topics

    I hear strange popping noises when wearing the WH-1000XM5 headphones in some locations
    The Noise Canceling effect on the WH-1000XM5 headphones changes automatically
    Will the headphones charge when the message "A USB device has exceeded the power limits" is displayed on the connected computer?
    How do I replace the earpads or earbuds on my headphones?
    How to use Bluetooth headphones for video calls on a computer
    Connect the headphones to two devices simultaneously (multipoint connection)
    Headphones troubleshooting guide
    Guide to using Amazon Alexa with wireless headphones

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    • End of support for Windows 8.1 and earlier operating systems
    • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

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    Release Date
    • Firmware Update to Version 1.1.3Release Date: 09/05/2022
      09/05/2022
    • Sony | Headphones ConnectRelease Date: 05/24/2023
      05/24/2023
    • Sony | Music CenterRelease Date: 05/16/2023
      05/16/2023

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    Videos

    [VIDEO] How to Bluetooth pair your WH-1000XM5 Noise Canceling Headphones
    > Watch this video in the article
    [VIDEO] Unboxing and setup of the WH-1000XM5 Noise Canceling Headphones
    > Watch this video in the article
    [VIDEO] The WH-1000XM5 Noise Canceling Headphones and the Headphones Connect app
    > Watch this video in the article
    [VIDEO] Use the Multi-point connection feature with the WH-1000XM5 Noise Canceling Headphones
    > Watch this video in the article

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